Giant Voice Field Technician; ROAD WARRIOR - Travel

Position: Giant Voice Field Technician (ROAD WARRIOR - Travel 95%)

Cloud Lake Technology is seeking motivated Field Engineers to support our Emergency Management Sustainment team across 100+ military installations worldwide. In this role, you will help ensure the reliability of Giant Voice (GV) and Audio-Visual Notification Systems (AVNS)—critical communication tools used for emergency alerts and base-wide notifications.

This position is ideal for professionals with electrical or radio systems experience who are comfortable traveling extensively and working  join our team of outstanding professionals, apply today!

Responsibilities

• Serve as a technical authority for the installation, sustainment, and optimization of GV and AVNS systems, including associated electrical, RF, software, and infrastructure components.
• Exercise independent engineering judgment to assess system needs, design modifications, and validate or test equipment performance.
• Lead on-site incident response, root‑cause analysis, and high‑priority troubleshooting to ensure system reliability and compliance with SLA/KPI standards.
• Diagnose complex performance, access, and security issues associated with emergency notification systems and specialized software.
• Develop, maintain, and improve technical documentation, including detailed service reports, engineering updates, geospatial records, and SOPs.
• Provide expert end‑user training and develop/advise on operational best practices for system use, maintenance, and troubleshooting.
• Oversee safe and compliant use of heavy equipment (boom lifts, scissor lifts, forklifts, bucket trucks, etc.) in support of system sustainment.
• Coordinate with Engineering, Security, Systems Administration, and OEM partners to resolve escalated technical challenges and drive continuous system improvement.
• Manage travel‑based project schedules, prioritize competing tasks, and ensure the successful execution of multi‑site sustainment activities.
• Support organizational standards, regulatory requirements, and quality assurance initiatives while representing Cloud Lake Technology as a senior technical professional.

Qualifications

• Ability to obtain a DoD Secret Clearance.
• Eligibility to obtain a company credit card.
• Minimum of 2 years of electrical experience or knowledge of Giant Voice (Federal Signal, Whelen, ATI, etc.) or LMR systems (Motorola, Kenwood, Harris).
• Strong verbal and written communication skills.
• Excellent troubleshooting and conflict resolution abilities.
• Ability to work flexible hours and participate in on‑call support.
• Must be able to lift 70 lbs and work at heights of 10+ feet.
• No fear of heights.
• This role requires 95% or above travel.

Desired Qualifications

• Journeyman Electrician certification.
• Experience operating heavy‑duty equipment (boom/scissor lifts, cranes, excavators).
• Knowledge of electrical, mechanical, and construction tools used in GV installations.
• Experience with test equipment for GV, LMR, and AVNS systems.

Job

Work Type

Remote

Pay Range

$75,000 - $80,000

Benefits

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full‑time and part‑time employees.

Company Description Work Where it Matters

Cloud Lake Technology, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Cloud Lake, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders

Cloud Lake provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers

Cloud Lake delivers highly specialized, data‑centric services and technology solutions that break down organizational boundaries and transform mission delivery.

As a Cloud Lake employee

You will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

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