Client Engineer Security Clearance

Position: Client Engineer with Security Clearance
Clearance Level Must Currently Possess and Maintain:
Top Secret with Full Scope Polygraph Technical Environment

• Windows 10 and/or 11 Troubleshooting and Updates

• Active Directory, User Profiles, User Groups, Password Reset, Account Unlock

• Outlook Exchange

• Inventory Scanning/Organization

• Imaging PXE Boot or other

• General slow network, connectivity issues

• Virtual Desktop, Workspace

• Browser Support – Firefox, Microsoft Edge

• Tenable or other security scanning tools

• Desk set ups, peripheral testing/installing, cable tracing

• Ticket Queue tools

• ECM Patching, Remote Client, or other experience with patching and troubleshooting remotely

• Nice to have- switch router familiarity, Power Shell, high side phone knowledge, haystack admin, project coordination skills, basic Excel Client Engineers serve as the primary point of contact for IT infrastructure in secure environments across North America. These secure locations support cutting edge cloud environments that enable agencies to meet their missions and advance their technical abilities. Client Engineers work in a team environment to triage an enterprise-wide ticket que while also supporting special projects including the build out of new environments and upgrading systems in existing locations.

Additional

Skills & Qualifications
Personal Expectations:

• Proactive:
You display energy and initiative in solving problems. You follow all possible avenues to get the job done.

• Adaptable:
You undertake a variety of tasks willingly. You switch from complex to routine tasks when required. You adapt quickly to new technologies and products. You work effectively with a variety of personalities and work styles.

• Quality:
You demonstrate appropriate quality and thoroughness.

• Integrity:
You act with personal integrity at all times.

• Professional:
You work with your team’s process. You confront problems (even when outside your own domain), propose solutions, take ownership through to resolution or ensure a clear hand-off. You have a positive, can-do approach to work. Work Environment
This is 100% onsite role in a secured environment. The team supports core business hours Monday-Friday. Company Benefits
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)