Operations Technician II

# Operations Technician IIApply
** Job#: 3054290
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* Job Description:

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* Location:

** Herndon, VA (Onsite)
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* Description:

**** Job Description – SOC Analyst Level I
** Shift: Rotational / 24x7 Coverage as Required
** About the Role
** We are seeking a motivated and detail-oriented SOC Analyst Level I to join our cybersecurity operations team. In this role, you will support continuous monitoring, detection, and initial response to security events across enterprise environments.

You will work in a fast-paced, SLA-driven Security Operations Center (SOC), using tools such as Splunk (SIEM) and Service Now to help identify and manage security incidents. This position is ideal for individuals looking to build a strong foundation in cybersecurity operations within a structured and process-driven environment, with opportunities for growth and skill development.
** Key Responsibilities*
* • Monitor security events and alerts using Splunk SIEM to identify suspicious activity across network, endpoint, and cloud environments.
• Perform initial triage and investigation of alerts, following defined procedures to determine severity and required actions.
• Respond to security incidents in accordance with established SLAs, ensuring timely escalation and proper handling.
• Use Service Now to log, track, and document incidents, maintaining accurate records throughout the lifecycle.
• Conduct basic threat research to stay informed on emerging threats, vulnerabilities, and attacker techniques.
• Support incident analysis by identifying contributing factors and assisting with remediation recommendations.
• Collaborate with security engineering, and threat hunting to resolve incidents and strengthen security controls.
• Follow and contribute to standard operating procedures (SOPs) and playbooks to ensure consistent incident response.
• Communicate clearly with internal stakeholders regarding incident status and actions taken.
** Required Qualifications*
* • Bachelor’s degree in Cybersecurity, Information Technology, or a related field (or equivalent experience)
• Proficient understanding of SOC operations and the incident response lifecycle
• Familiarity with SIEM tool Splunk.
• Exposure to Service Now or similar ticketing systems
• Knowledge of networking fundamentals, security principles, and log analysis
• Strong analytical and problem-solving skills
• Ability to work in a 24x7 operational environment with strict SLA requirements
• Effective written and verbal communication skills
** Preferred Qualifications*
* • Relevant certifications (e.g., CompTIA Security+, Splunk certifications)
• Familiarity with threat intelligence concepts or frameworks such as MITRE ATT&CK
• 2+ years of hands-on experience in security monitoring or incident response environments  
* Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
** Everforth Apex uses a virtual recruiter as part of the application process. Click  here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

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