Support Services Associate – Tech Support & Success
Listed on 2026-10-17
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IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Deltek, Inc. in Herndon, VA seeks an Associate Support Services Analyst to be the first point of contact for customers. You will respond to inquiries via phone, email, or live chat, resolve issues within SLA, and document interactions accurately.
You will assist customers with product questions, provide step-by-step guidance, and work in a 24/7 support environment. The role requires a Bachelor's degree and at least 2 years in software application or infrastructure support.
Our team is growing, and we are hiring a Support Services Associate – 24/7 Tech Support & Success in Herndon, VA, United States.
We appreciate your interest in this position.
Join Deltek, Inc. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Support Services Associate – 24/7 Tech Support & Success role at Deltek, Inc., based in Herndon, VA, United States.
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