Service Manager Herndon, VA

Service Manager – Dulles Glen Apartments

At Van Metre
, we believe each employee contributes directly to our growth and culture. We are seeking a Service Manager for our Dulles Glen Apartments in Herndon, VA
.

Dulles Glen Apartments consists of 180 residential units
. In this role, you will be responsible, under the direction of the Property Manager and Director of Facilities, for the overall management of the apartment complex and all areas related to the day‑to‑day maintenance operations of the residential community.

• Manage a maintenance team of 2 staff members
• Perform electrical, plumbing, carpentry, appliance repair and painting tasks
• Organize and manage programs required by State and Federal jurisdictions
• Meet with and direct contractors as needed
• Work closely with the Property Manager to ensure all areas of the property are maintained to Van Metre standards
• Manage the facility side of the budget
• Repair and treat structures such as showers, sinks, appliances, doors/cabinets, walls and building exteriors
• Keep informed of pending vacant units and schedule vendors for the make‑ready process
• Manage the daily flow of service requests
• Submit required weekly reports to the corporate office
• Have working knowledge of HVAC systems and maintain, repair and replace HVAC systems
• Manage and carry out a 24‑hour emergency maintenance schedule
• Schedule and complete preventative maintenance program
• Coordinate special projects as directed

• Previous maintenance supervisor experience preferred
• 3+ years of residential maintenance experience required
• HVAC certification required
• Strong understanding of appliance, electrical and plumbing repair
• Basic knowledge of HVAC and electrical circuitry
• Current on OSHA, building and safety standards
• Provide own basic tools and be knowledgeable and skilled in the safe use and maintenance of tools
• Professional, courteous manner with residents, visitors, contractors and fellow employees
• Ability to follow oral and written instructions and maintain effective cooperative working relationships

Salary: $34.00–$35.00 per hour (pay commensurate with experience, education, training, and skills)

• Renewal commissions and bonuses
• Paid time off: 11 paid holidays; 10 vacation days, 10 sick days, two volunteer days off, two personal days, winter break, day off for annual physical, day off for your birthday; comprehensive parental and bonding leave
• Insurance:
  Medical and Dental coverage through Cigna;
  Vision coverage through Eye Med;
  Life, AD&D, Disability insurance;
  Flexible Spending Account
• Retirement:
  Company matched 401(k) retirement savings plan; access to retirement planning coaches
• Wellness:
  Annual wellness reimbursement up to $900
• Professional development:
  Tuition reimbursement; company‑paid certifications, memberships, licensures; mentoring programs; growth paths; performance evaluations and training opportunities
• Discounts:
  Rental and Van Metre home purchase discounts; employee discount through Walker Title Company; employee discount through Intercoastal Mortgage

As set forth in Van Metre Companies’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.