Deputy Program Manager

Type of Requisition: Regular

Clearance Level Must Currently Possess: Other

Clearance Level Must Be Able to Obtain: None

Public Trust/Other

Required:

BI Full 6C (T4)

Job Family: Program Delivery and Execution

Skills:

Certifications:

Experience: 9 + years of related experience

US Citizenship

Required:

Yes

Opportunity for an experienced Deputy Program Manager to join an IT Operations Program for a federal government system. As a Deputy Program Manager (DPM), you will help ensure today is safe and tomorrow is smarter. Our work depends on you joining our team to support the PM overseeing the mission‑critical operations in an agile environment to support business intelligence services. The DPM will be responsible for the successful cost, schedule, and performance of the contract.

The DPM directly contributes to program efforts in support of the PM and leads the PMO in several areas, including cost management, schedule estimation and tracking, contract performance management, risk management, requirements analysis, and quality assurance activities. The candidate will use expert communication skills needed to direct skilled technical resources and report on technical and operational progress, issues and problem areas, as well as write and review technical documents and executive briefing as needed for this position.

• Supports the PM overseeing all aspects of the successful delivery of the contract requirements throughout the period of performance, ensuring a high‑quality customer experience for U.S. Customs and Border Protection (CBP)
• Leads the Program Management Office and interfaces with the Contracting Officer’s Representative (COR) and Government Program Manager when needed
• Organizes, directs, and manages contract operation support functions, involving multiple complex and inter‑related project tasks
• Manages teams of contract support personnel at multiple locations
• Maintains and manages with the PM client interface at senior levels of the client organization
• Support the PM in establishing and maintaining technical and financial reports to show progress of projects to management and customers, organizes and delegates responsibilities to subordinates and oversees the successful completion of all assigned tasks
• Supports Misson enabling Systems Development and Operations teams that are fully engaged in the implementation of Agile frameworks

• Delivers oversight, guidance, direction, and leadership to all contracted team members in support of PM efforts
• Provides resources, expertise, and tools to help the PM succeed in their role in efforts such as briefing leadership, creating reports and documentation on demand, ensuring deliverable compliance, and interfacing between customer organization and team members
• Supports the PM in providing overall responsibility for the success of the program team(s) effort. This includes oversight of managing staff tasks, processes and project initiation, planning, design, execution, monitoring and controlling all collaborative efforts reeled to projects
• Must have experience with leading and managing Agile/Dev Sec Ops  teams and processes
• Leverages effective time management skills and the ability to work under pressure to meet schedules and deadlines, to multi‑task, to plan, organize and prioritize work assignments and pay close attention to detail
• Directs and mentors program staff in developing work plan/schedule, technical project plans, program and task order level reporting
• Attends customer meetings and serves as a client liaison
• Coordinates development of project deliverables, generates monthly reports including technical status, management performance, and financial projection
• Work in an Agile Kanban/Scrum environment and teams working in Waterfall or Agile projects

• A minimum of fifteen (10) years of experience in program management including proven experience with managing teams using Agile and Dev Sec Ops  concepts
• Proven experience developing driving strategic vision for a complex organization, balancing modernization needs aligned with critical ongoing operations…