Data Center Engineering Operations Technician, DCC Communities

Data Center Engineering Operations Technician, DCC Communities

Join Amazon Web Services (AWS) as a Data Center Engineering Operations Technician in our DCC Communities team. You will work with front‑line responders to support operations in some of the world’s most powerful data centers, ensuring critical infrastructure is reliable and available.

Description

You will work in sophisticated, safe, and secure data centers supporting the world's largest cloud platform. As an Engineering Operations Technician (EOT) you will test, implement, and maintain cutting‑edge technology and practices to meet evolving market demands. We value learning, evolution, and teamwork—let's work hard, have fun, and make history!

Key responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform preventative maintenance, troubleshooting, root‑cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support the change management program.
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion.
• On‑site support of contractors, subcontractors, and vendors, ensuring all work performed follows established practices, procedures, and local legislation.
• Work schedules vary by site; shifts can be up to 12 hours, may rotate, and may include on‑call rotations.
• May support more than one location/site.

Physical requirements

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: regular lifting or moving up to 39 lbs independently, group lifts of 40+ lbs, ladder use, walking, hand use, reaching, stooping, kneeling, crouching, crawling, climbing stairs, twisting, bending, working above shoulders, grasping, carrying, pushing, pulling objects, and use of ear protection.

A day in the life

This role is Amazon’s frontline for hands‑on electrical and mechanical equipment preventative maintenance, PM, and troubleshooting, reporting to a site’s Data Center Facility Manager. Responsibilities include maintaining, operating, and troubleshooting mission‑critical data center facility equipment such as standby diesel generators, fuel systems, 3‑phase electrical systems (switch gear, UPS, PDUs, wet‑cell batteries) and mechanical systems (CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, motors).

Additional support equipment includes fire/life safety equipment, building automation systems and general facilities equipment.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure, supporting servers, storage, networking, power, and cooling equipment that keep the cloud running. The team includes software, hardware, network engineers, supply‑chain specialists, security experts, operations managers and other vital roles. Together we deliver safety and security standards while providing high capacity at low cost.

Why AWS?

• Amazon Web Services is the world’s most comprehensive and broadly adopted cloud platform, trusted by startups and Global 500 companies.
• Diverse experiences are valued; candidates with alternative career paths are encouraged to apply.
• AWS fosters an inclusive culture with affinity groups, learning events, and conferences promoting diversity and inclusion.
• Mentorship and career growth opportunities help develop a well‑rounded professional.
• Work‑life balance and flexibility are part of our culture.

Basic qualifications

• Technical (military/trade school) training or 2+ years of electrical or mechanical, HVAC, or fire system experience in mission‑critical infrastructure, or equivalent experience in a relevant industry.
• 2+ years’ experience with Microsoft Office products (Excel, Word, PowerPoint).
• High school or equivalent diploma.

Preferred qualifications

• 4+ years of Data Center Engineering experience.
• Associate’s or Bachelor’s degree.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need accommodations, please visit (Use the "Apply for this Job" box below). Compensation ranges from $68,300 to $152,700 per year depending on location, with additional equity, sign‑on, and benefits. This position will remain posted until filled. Applicants should apply via our career site.