Data Center Engineering Operations Technician - Northern

Data Center Engineering Operations Technician - Northern Virginia

Join Amazon Web Services (AWS) as a Data Center Engineering Operations Technician in Northern Virginia. As an AWS data center technician you will work with front‑line responders to maintain and operate critical infrastructure systems that keep our data centers running around the clock.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Write technical documentation to support the change management program.
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion.
• On‑site support of contractors, sub‑contractors and vendors, ensuring all work performed follows established practices, procedures and local legislation.
• Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location/site.

Our data centers operate 24/7 and require on‑site presence. This position offers two shift schedule options:

• Option 1:
  Weekend Rotation
  • Days Worked:
    Sunday – Tuesday, plus every other Saturday.
  • Weekly Pattern:
    Alternates between 3‑day and 4‑day work weeks.
  • Shift
    
    Hours:
    
    5:30am – 6:00pm (day shift) or 5:30pm – 6:00am (night shift).
• Option 2:
  Weekday Rotation
  • Days Worked:
    Wednesday – Friday, plus every other Saturday.
  • Weekly Pattern:
    Alternates between 3‑day and 4‑day work weeks.
  • Shift
    
    Hours:
    
    5:30am – 6:00pm (day shift) or 5:30pm – 6:00am (night shift).

Both schedules follow a rotating pattern where you will work 3 days one week and 4 days the following week.

• Overtime:
  Time and a half after 40 hours per week.
• Night Shift Differential: 13% additional pay for 6:00pm – 6:00am shifts.
• Maximum
  
  Hours:
  
  60 hours per week in total (up to 20 hours of overtime).

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently.
• Participate in group lifts for 40+ pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventive maintenance (PM) and troubleshooting. You will report to a site’s Data Center Facility Manager and maintain, operate, and troubleshoot mission‑critical data center facility equipment including standby diesel generators, 3‑phase electrical systems such as switch gear, UPS units, PDUs, wet cell batteries, CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps and motors.

Additional support equipment includes fire/life safety equipment, building automation systems and general facilities equipment.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You will collaborate with software, hardware, network engineers, supply chain specialists, security experts, operations managers and other vital roles to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our…