Administrator, Healthcare Administration, Administrative​/Clerical

Due to a reorganisation within the Admin Department, we are looking for a part time Administrator to work within our busy, friendly GP Practice.

This is a part time role for 34 hours a week. The work pattern will be:

• Tuesday: 08:00 - 17:00
• Thursday: 08:00 - 17:00
• Friday: 08:00 - 17:00

You will need to have previous experience from working in a GP Practice or NHS, have excellent IT skills, be able to work under pressure and have great attention to detail. You must be able to work both autonomously and as part of a team.

If you would like to be part of a busy, forward thinking GP Practice, then this is the role for you.

You will be required to carry out a range of administrative jobs to include monitoring the Practice administration email account, processing 3rd party insurance and solicitor requests/reports, contacting patients for follow ups, booking blood test appointments, filing and scanning of incoming documents, and answering the bypass phone line.

Full training will be provided.

We are a large, friendly, forward thinking Practice looking after over 24,000 patients in and around Herne Bay. We are based over two sites and have a large team of staff all working together to provide a high standard of person centred care for our patients.

We are flexible, friendly and ensuring our employees are happy in the work place is a very important value to us.

PARK SURGERY

JOB DESCRIPTION

JOB TITLE:

ADMINISTRATOR

REPORTS TO:

ADMIN MANAGERS

Job Summary:

To provide administrative support tomembers of the secretarial, administration and management team.

Job responsibilities:

Scanning and electronic discharges. Scan patient correspondence onto the medical record and workflow to correct route.

Monitoring Practice email account and action accordingly.

Patient liaison. Contact patients to organise appointments, further tests etc at the request of the GPs.

Processing 3rd party insurance and solicitors requests/reports.

Answering the Practice bypass phone line.

Any other tasks that may be required for the effective day to day running of the practice.

Confidentiality:

• Inthe course of seeking treatment, patients entrust us with, or allow us togather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• Inthe performance of the duties outlined in this job description, the post-holdermay have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining theirown and others health, safety and security as defined in the practice Health& Safety Policy, the practice Health & Safety Manual, and the practice

Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures,maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
• Undertaking periodic infection control training(minimum annually)

Equality and Diversity:

Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to…