Colleague Express

Job Overview

Location:

Tesco, Herne Bay. Position:
Permanent.

Working hours:

16 per week. Minimum guaranteed hours are 16; you may also work as few as 12 hours per week.

Shifts are scheduled between 16:00 and 22:00 on Sunday, Monday, Friday and Saturday. Availability that closely matches these times is also acceptable.

Holiday: 20 days (increases to 22 days after 12 months) plus bank holidays.
Flexible working available from day one.
10% off and 15% discount on pay‑day weekends with the Colleague Clubcard; additional card for family.
Free wellbeing services with a range of resources to support mind, body and life.
Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
Choice of discounts, shares, cycle‑to‑work schemes and other benefits.

• Serve customers with passion and pride, providing great natural service.
• Be passionate and knowledgeable about products and services in the store.
• Work across the store in service, picking and replenishment areas as required.
• Apply training to work safely, effectively and serve customers brilliantly.
• Make decisions that benefit customers and deliver routine store operations at the right time.
• Participate in seasonal, community and charity events to create an inclusive atmosphere.
• Understand store performance, contribute to service, sales, waste reduction, shrink, and profit delivery.
• Handle products with care to ensure they reach customers in best condition.
• Live Tesco values, welcome everyone and follow policies.
• Accept deliveries into the store when required.

• Passion for delivering great service and greeting customers with a smile.
• Ability to build rapport so customers leave having experienced a great shopping trip.
• Initiative and decision‑making skills that prioritize customers.
• Teamwork and open communication with colleagues.
• Build relationships with colleagues to create team spirit, enjoy and celebrate success.
• Punctual, well presented, brand ambassador.

Tesco’s vision is to become every customer’s favourite way to shop, at home or on the move. Our core purpose is to serve customers, communities and the planet a little better every day. We aim to be a responsible, sustainable business for all stakeholders, our communities and the planet.

We are proud to be accredited Disability Confident Leader and are committed to a fully inclusive and accessible recruitment process. Please note we will only recruit individuals who have passed the school leaver’s age. The minimum age is 18 for roles involving work before 6:15 am or after 9:45 pm, or in areas such as the warehouse, beer, wine, spirits, counter, bakery, and driving roles.