Customer Service Lead - Part-Time

Customer Service Lead - Part-Time

Join the Burlington team as a Customer Service Lead
!

As the Part-Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day‑to‑day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You’ll lead by example, approach your work with Burlington philosophy and core values in mind, ensuring a customer‑first focus while maintaining friendliness, speed of checkout, and customer service.

• Model company core values, Burlington philosophy, and appropriate back‑of‑house standards and execution strategies.
• Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer‑first focus.
• Maintain a neat and orderly front‑end area, troubleshooting issues with registers and transactions.
• Coordinate meal and break periods and monitor schedule adherence.

Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, and ability to stand and walk for extended periods.

You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates based on hours worked may be eligible for Burlington’s benefits package including medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

Base Pay: $15.50 per hour

01133 - Riverton, 4662 West Kestrel Range Road, 84065

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.