Warehouse & Fulfillment DTC Associate

The Warehouse & Fulfillment Direct-to-Consumer (DTC) Associate is responsible for accurately picking, packing, and shipping customer orders while supporting daily warehouse operations. This role helps ensure that orders are fulfilled efficiently and in accordance with company standards.

• Pick, pack, and ship Direct to Consumer (DTC) orders accurately and efficiently in accordance with daily fulfillment priorities and company standards
• Verify products, quantities, and order details to ensure order accuracy before shipment
• Prepare customer orders using appropriate packaging materials and methods to protect products during transit
• Operate warehouse equipment and machinery safely and efficiently, including pallet jacks and other equipment required for daily operations
• Move, organize, and replenish inventory as needed to support fulfillment operations
• Assist with inventory counts and inventory transactions as needed
• Maintain accurate inventory handling practices and follow established warehouse processes and procedures
• Maintain clean and organized workstations and assist with overall facility cleanliness, organization, and safety
• Adhere to a daily work schedule and maintain reliable attendance and punctuality
• Work overtime when requested or required due to increases in order volume, peak seasons, or other business needs
• Support other warehouse functions and fulfillment channels as needed to maintain operational efficiency
• Contribute to warehouse projects and process improvements when needed or requested by leadership
• Attend mandatory beginning-of-day team meetings
• Complete assigned training on time and follow all warehouse safety procedures
• Encourage and help build a positive work environment by showing respect, kindness, and support to fellow employees
• Perform other duties as assigned

• Reliable attendance and punctuality
• Growth mindset and ability to adapt to regular change, shifting priorities, and fluctuations in order volume
• Strong attention to detail and accuracy
• Self-motivation and personal initiative
• Ability to follow directions and execute established processes with precision
• Ability to work efficiently while maintaining accuracy and quality
• Ability to safely operate warehouse equipment and machinery
• Ability to work independently as well as collaboratively within a team
• Strong communication skills
• Creative problem-solving skills
• Flexibility within job duties and willingness to take on additional responsibilities as needed
• Positive, team-oriented attitude
• Commitment to maintaining a safe, clean, and organized work environment

• High school diploma or equivalent
• Prior experience picking, packing, and shipping customer orders is preferred
• Prior inventory control or wholesale experience is a plus
• Prior WMS (Warehouse Management System) experience is a plus
• Experience operating warehouse equipment is a plus

• This is a physically demanding warehouse position requiring frequent movement and manual handling of products throughout the workday
• Work consistently in a warehouse environment, with prolonged periods of standing and walking
• Frequently perform repetitive physical tasks, including picking, packing, material handling, and inventory replenishment
• Must be able to lift and carry up to 50 pounds
• Must be able to safely operate pallet jacks and other warehouse machinery/equipment and maneuver products throughout the warehouse and staging areas
• Must be able to bend, stoop, kneel, reach, twist, and work at varying heights as required
• Regularly use hands and fingers to handle products, packaging materials, equipment, and computer devices
• Regularly required to stand, walk, talk, and hear

$17–$18 per hour, depending on experience.