Retail Assistant Store Manager

Retail Assistant Store Manager - 2281 at First Cash — We are seeking a capable leader to support daily store operations, promote a positive customer experience, and drive store performance. This role requires a minimum of six (6+) months of management/3rd key experience. The Assistant Store Manager partners with the Store Manager to lead and develop staff, recruit and retain top talent, maximize financial goals, and manage customer relations/satisfaction.

This position sets the tone for a customer-centric environment.

Salary: $17.00 to $20.00 per hour
. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $4.19 per hour on top of your hourly rate. The actual pay will depend on location, qualifications, and experience.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available on the second day of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle).
• Unlimited commission above your hourly base rate.
• Vacation: 1 week after six months; an additional week after one year; 2 weeks on each anniversary thereafter; 120 hours after five years.
• Sick/Personal: 8 hours after 6 months; 16 hours per anniversary years 2-5; 24 hours after five years.
• Employee discounts on day one of employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for eligible full-time employees.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401(k) program after six months of employment.
• Access to the First Cash Pet Insurance program.

• Manage day-to-day store operations with a customer-centric focus and professional client engagement.
• Assist in training Pawnbrokers to First Cash standards.
• Recruit top talent through company-prescribed channels.
• Open/close the store, manage cash drawers, and safeguard assets.
• Ensure asset protection through inventory control and proper documentation for loans.
• Administer store processes including inventory, loan management, merchandising, systems, and reporting.
• Analyze store financials and drive profitability through communication and goal setting.
• Maintain compliance with First Cash operating standards.
• Monitor loan qualification and buying processes to ensure value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate store mission and profit objectives to employees; maintain up-to-date product knowledge.
• Act as manager on duty in the Store Manager’s absence.
• Other related duties as assigned.

• Willing and able to perform duties for extended periods (standing, walking, lifting up to 50 pounds, etc., in accordance with law).
• Demonstrated ability to supervise others.
• Ability to work with firearms and to become firearms certified.
• Ability to work at exterior locations or handle products stored externally as needed.
• Minimum Age: 18 years old;
  High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as needed and to work a flexible retail schedule including weekends and holidays.
• Assistant Store Managers will work 40+ hours per week; hours are not guaranteed.
• Computer literate with POS systems and standard office equipment; ability to multi-task in a fast-paced environment.
• Detail-oriented with strong organizational skills; analytical capabilities.
• Cash handling experience required; ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

First Cash will provide reasonable accommodations for qualified individuals with disabilities.