Scheduling Administration Coordinator

Employee Scheduling Administration Coordinator

Join to apply for the Employee Scheduling Administration Coordinator role at Visit Hershey & Harrisburg.

Join the team at the Hersheypark Entertainment Complex, an award‑winning property featuring Hersheypark amusement park, GIANT Center arena, Hersheypark Stadium, Zoo America North American Wildlife Park, and Hershey Theatre. Thrilling roller coasters, action‑packed Hershey Bears hockey games, live entertainment, and one‑of‑a‑kind events are a day in the life of our team members.

This position is responsible for daily timekeeping edits, adjustments, and reporting; new hire/returner orientation tracking; departmental training logistics; and document scanning for eight departments and over 3,500 employees.

As a fulltime team member, you will enjoy benefits including free Hersheypark admission, discounts, medical, dental, vision coverage, 401(k) contribution, paid time off, and more.

Items marked with an asterisk are essential functions of this position:

• Assist with completing daily timekeeping processes within Workforce Management, including initial review and identification of all outstanding timecard exceptions, staffing adjustments, ensuring daily break tracking sheets are submitted by operational departments, completing and finalizing daily timecard edits, and following established audit procedures.*
• Track, coordinate, monitor, and update training registration for new and returning employees via phone call/email; ensure employees are scheduled for department orientations quickly and effectively; own all aspects of the Entertainment Complex training database and related reporting*
• Coordinate and complete scanning of payroll‑related documentation, assist with training Employee Support staff on the most effective and efficient ways to utilize Workforce Management for exceptions and timecard edits; support line‑level employees in their use of the Workforce Management system
• Assist with school calendar research and entering the data into Workforce Management, and audit monthly
• Assist HR operations on a rotational basis
• Assist with submitting and tracking Secondary position codes to new hires and transfers
• Assist with tracking and reporting on employee clock‑in/out procedures and provide a summary of any outstanding issues to the appropriate managers
• Assist with the daily operations of Employee Check‑In during peak operating times
• Assist in maintaining documentation and databases to ensure Child Labor Law compliance
• Perform other duties as assigned

• Minimum of 2 years of related experience.
• Skilled in the use of Google Suite and Microsoft Office applications, including Excel and Word.
• Proficient in working with details on a daily basis for prolonged periods of time.
• 18 years of age or older.
• Completion of high school or GED.
• Minimum of 1 year supervisory experience, preferred.
• Associate’s degree in Business Administration, Communications, Human Resources, or related field, preferred.

• Must be able to work weekdays, weekends, and holidays based on operational needs.

• Reaching Forward Occasional.
• Finger Dexterity Frequent (34‑66%).
• Hand/Eye Coordination Frequent (34‑66%).
• Sitting Constant (>67%).
• Standing Occasional.
• Walking Occasional.
• This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, measurement devices).
• This job regularly requires verbal communication of detailed information to others either by phone or in person.
• Must be able to speak and read the English language.
• Substantial movements (motions) of the wrists, hands, and/or fingers (repetitive motion).

Hershey Entertainment & Resorts is an Equal Opportunity Employer.