Supervisor, Building Custodial Services

Job Category:
Construction/Facilities/Campus Maintenance

Milton Hershey School is one of the world’s premier private pre-K through 12th grade schools, offering career-focused, cost-free education and housing to students from disadvantaged backgrounds. Founded in 1909 through the generosity of Milton and Catherine Hershey, MHS is fully endowed, providing students with the resources they need to thrive. Serving approximately 2,200 students with ongoing expansion efforts, MHS has empowered nearly 12,000 graduates to lead fulfilling and productive lives.

MHS is seeking a dedicated and experienced 2nd Shift Supervisor, Building Custodial Services to lead and coordinate second shift custodial operations across campus facilities. This role supports first shift coverage as needed, oversees pool maintenance activities, and assists with event set‑ups and customer coordination across campus facilities and athletic venues. The supervisor will collaborate closely with other Building Services Supervisors and the Manager to ensure high standards of cleanliness, safety, and operational efficiency.

Key Responsibilities:

• Supervise, coordinate, schedule, and direct second shift union custodial staff (up to 20) to support the Building Services program.
• Plan and assign custodial resources according to facility needs, campus events, and seasonal requirements.
• Conduct employee performance reviews, training, discipline, grievance handling, and staff meetings.
• Assist with budget planning, monitoring, and procurement in collaboration with the Building Services Manager.
• Inspect facility cleanliness and proactively address issues.
• Serve as backup for pool maintenance, including chemical testing, training staff, and ensuring compliance with safety standards.
• Engage with customers at all organizational levels to meet service expectations and adjust plans as needed.
• Participate in weekend on‑call rotation and provide snow removal support when required.

The supervisor hours are consistent with the 2nd shift custodial workforce, Monday through Friday 3:30 pm – 12:00 am, however the supervisor may be required to work split shifts, weekends, holidays, and occasional overtime for emergencies and special events. The shift may vary depending on departmental needs, so candidates should be available to work a flexible schedule. Competitive pay and comprehensive benefits are offered.

This is an onsite position with pay: $64,000.00 - $82,000.00 per year. Pay is determined based on the experience & current certifications.

Qualifications:

• High School diploma or GED required
• Minimum 3 years prior experience in commercial/institutional custodial services
• Prior experience in supervising, managing, training and leading a large group of employees
• Valid Pesticide/Pool chemical training/certification or the ability to obtain one within 6 months of hire
• Knowledge of commercial cleaning products, equipment, and procedures to properly clean & maintain various surfaces and types of facilities
• Computer skills – proficient with Microsoft 365, timekeeping system, People Soft, and ability to learn new technology
• Training and/or experience in customer service relations
• Pro‑actively communicating and collaborating within the MHS school community and with external parties
• Ability to properly respond to emergency situations, good judgment, and leadership skills
• Candidates should be willing to actively engage with students beyond the scope of their job responsibilities
• Candidates should demonstrate a high degree of integrity, as all MHS staff are role models for MHS students.

Milton Hershey School does not discriminate against applicants or employees, in hiring, promotion or any terms or conditions of employment, on the basis of race, color, national or ethnic origin, ancestry, sex, age, religion or religious creed, veteran status, disability or use of a guide or support animal because of the blindness, deafness or physical handicap of the user or because the user is a handler or trainer of support or guide animals, or any other status protected under applicable federal or Pennsylvania law.

Milton Hershey School does not discriminate in admissions or other programs and services on the basis of race, color, national or ethnic origin, ancestry, sex, religious creed or disability. Read important MHS policies on equal opportunity and diversity, equal employment opportunity, and more.