Manager, Employee Relations

Why Hershey:

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom.

Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.

About The Hershey Company The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, Kit Kat, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more. At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business.

This commitment originated with our founder, Milton Hershey, and continues to shape who we are today. Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.

The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose. How will you fit in the big picture?

You will lead the day-to-day operations of the Employee Relations function, guiding complex employee relations matters, workplace investigations, accommodations governance, case management, reporting, and continuous improvement. As a trusted advisor, you will partner with business leaders, HR Business Partners, Legal, Ethics & Compliance, Corporate Security, and other stakeholders to deliver consistent processes, strong governance, and thoughtful risk management. You will also lead and develop a team of Employee Relations professionals while partnering with the Director, Global Employee Relations to advance analytics, process optimization, technology, automation, and other strategic priorities.

What will you do?

Lead complex employee relations matters and workplace investigations, serving as an escalation point for sensitive and high-risk cases.

Partner with Legal, Ethics & Compliance, Corporate Security, HR, and business leaders to assess risk, determine appropriate actions, and support regulatory inquiries, audits, or employment-related claims.

Ensure investigation quality, consistency, documentation, case governance, and service delivery standards across the Employee Relations function.

Provide consultation and coaching to leaders on performance management, corrective action, workplace conduct, conflict resolution, policy interpretation, accommodations, and employment risk.

Lead Employee Relations intake, triage, workload management, case assignment, escalation pathways, resource utilization, and workforce capacity planning.

Oversee workplace accommodations governance, support complex matters and interactive process discussions, monitor trends, and evaluate vendor performance.

Develop scorecards, dashboards, metrics, and insights that help HR and business leaders identify trends and proactively address organizational risk.

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