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Customer Service Rep Customer Success Mgr./ CSM

Order Management & Customer Experience Specialist

Job in Hershey, Dauphin County, Pennsylvania, 17033, USA
Listing for: The Hershey Company
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
  • Business
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading confectionery company in Hershey, PA is seeking an Order Management Representative to manage the order process from receipt to invoicing. Responsibilities include confirming purchase order accuracy, coordinating supply planning, and ensuring customer satisfaction through effective communication. Candidates should have a Bachelor's degree and a strong background in customer service or logistics, with proficiency in SAP and Microsoft Office.

This role requires a detail-oriented mindset and a commitment to process improvement.
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