Manager of Retail and Games Training
Listed on 2026-11-01
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Entertainment & Gaming
Event Management & Planning -
Management
Event Management & Planning
Hersheypark Entertainment Complex
Hershey, PA 17033, USA
Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.
This position is responsible for the training of all part-time employees within the Retail and Games Department s position also serves as the liaison with the Scheduling Department to ensure operational needs are being met.
As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Develop, implement, and present department training sessions for the Retail and Games Department ate annual trainings for all positions within the assigned area.*
Work with area managers to understand department needs and issues. Continuously identify training opportunities in order to provide ongoing improvement to department processes and procedures.*
Serve as liaison with the Scheduling Department to ensure operational needs are met.*
Lead employee engagement efforts by planning and executing departmental employee appreciation events throughout the year; participating in employee events throughout the year.*
Attend and participate in interview sessions, job fairs, and recruitment events in order to assist in filling entertainment complex wide and department staffing needs.*
Perform other duties as assigned.
Qualifications:
Minimum of 2 years of related experience.
18 years of age or older.
Knowledge, Skills, and Abilities:
Skilled in the use of Google Suite and Microsoft Office applications, including Excel, Powerpoint, and Word.
Must be comfortable with public speaking and giving presentations
While performing the duties of this job, the employee is required to:
Climbing Ladders Occasional (
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