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Program Specialist Pennsylvania Residential Programs

Job in Hershey, Dauphin County, Pennsylvania, 17033, USA
Listing for: Community Interactions
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Community Health, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Program Specialist for Central Pennsylvania Residential Programs

Job Details

Location:

Hershey, PA | Position Type:
Full Time | Education Level: 4 Year Degree | Salary Range:
Undisclosed | Job Category:
Nonprofit - Social Services

Description

Community Interactions, Inc. is a non‑profit organization dedicated to providing services for more than 200 individuals with intellectual, physical, and behavioral health disabilities. Our organization seeks an analytical, process‑driven, and strategic individual to manage delivery of services in conjunction with the Team Facilitator throughout our operations in Central Pennsylvania. The Program Specialist, reporting to the Associate Residential Director, coordinates person‑centered services to individuals supported, individual supported funding and resources as well as all other formal and informal supports available to the individuals supported in their residence, Day Program and their community.

This position serves as the primary representative of the Agency when interfacing with outside agencies, funding sources, and others representing the Individual’s needs. The incumbent partners with the Team Facilitator to co‑manage the assigned Division (Central Pennsylvania) and provides supervision to the regional Direct Support Professionals. It also partners with the assigned Healthcare Representative (Health and Wellness Administrator and/or Nurse) to assure programmatic integrity in the provision of health care support services.

Duties

include but are not limited to:
  • Keeps guardians and family members informed of the progress or changes in services according to the guardian/family’s preferences;
  • Provides follow‑up regarding crisis situations. Assumes the lead role and works with the Team Facilitator / Administrators and Associate Residential Director, State and County officials, and others as needed, to ensure that our supported individual’s benefits are maintained;
    Medical Assistance, SSI and other related government benefits are kept current for individuals served
  • Attends all ISPs and completes all necessary preparations for meetings. Assists in facilitating any needed Communication Program;
  • Works in coordination with the Team Facilitator in scheduling and attending all PIER/Pennhurst/Emberyville/IM4Q/SIS monitoring and is responsible for responses related to the above monitoring;
  • Ensures that parent or guardian is notified of the opportunity to participate in the development and review of Individual Support Plan (ISPs) for assigned individuals;
  • Reviews all Monthly Reports and ensures completion per the 6400/6500 regulations. Keeps abreast of ODP regulations as they pertain to ISPs and all other regulatory requirements;
  • Performs monitoring and assessment of assigned individual’s needs to include progress in monthly notes, medication self‑administration assessments for individuals supported etc.;
  • Assures compliance for Annual Provider Monitoring. Instructs all Annual Certification trainings and other staff training as needed;
  • Performs other duties, as assigned by the Associate Residential Director.
Qualifications and Requirements

Bachelor’s Degree or an Associate’s degree/ 60 credits from an accredited institute is required and preferred in one of the following areas:
Human Services, Special Education, Psychology, Public Health, Rehabilitation, Social Work, Speech Pathology, Occupational Therapy, or Therapeutic Recreation. Master’s degree in one of these areas is preferred. Bachelor’s degree and two years of experience working with individuals with disabilities. A Master’s Degree and one year working with individuals with disabilities or an Associate’s degree/60 credits and 4 years working with individuals with disabilities is required.

Work experience in an industry that supports individuals (adults and children) with autism, intellectual and developmental disabilities are preferred. Minimum of 2 years of experience managing people or programs is required; 5 year’s experience preferred. Experience as a Program Specialist or House Manager is preferred. A valid driver’s license and two years driving experience and ability to provide proof of automobile insurance and vehicle registration.

Strong presentation skill, interpersonal,…

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