Assistant Manager of Banquets

Hershey Lodge
Hershey Lodge
325 University Dr
Hershey, PA 17033, USA

Join the team at Hershey Lodge, an award‑winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you’ll enjoy the sweet hospitality and iconic chocolate details around every corner.

The Assistant Banquet Manager position is available with the Hershey Lodge. This position is primarily responsible for overseeing the Arrangements and Banquets staff, and enforcing banquet service standards across the operation.

As a Full‑Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

Supervise both the Arrangements and Banquets employees; schedule, train, process payroll, evaluate and enforce service standards.*

Rotate and assist in coverage with Convention Center Beverage Department*

Act as a liaison with the Convention Services, General Kitchen, Culinary, and Beverage departments.*

Create and design decorative and creative buffet and hors d’oeuvres presentations in line with our standards.*

Maintain positive employee and guest relations by anticipating needs and responding promptly to all requests.*

Perform and Assist in the training of all Arrangements and Banquets employees in safety and sanitation according to SOPs and Department of Health guidelines.*

Convey information and work within strict deadlines.*

Multi-task and react quickly and effectively to all service challenges.*

Participate in the property’s Manager on Duty rotation and perform other duties as assigned.

Qualifications:

Minimum of 2 years of related experience.

Minimum of 1 year supervisory experience.

Post‑Employment - Serv Safe Handler and RAMP Certifications

Must have a valid Driver’s License

Completion of high school or GED

Knowledge, Skills, and Abilities:

N/A

Job Demands:

While performing the duties of this job, the employee is required to:

Lifting Occasional (