Assistant Manager of Banquets

Hershey Lodge is an award‑winning resort known for its warm hospitality and iconic chocolate details. Offering 665 guest rooms and 100,000 square feet of function space, it serves families and guests of all ages.

• Supervise Arrangements and Banquets staff, schedule, train, process payroll, and enforce service standards.*
• Rotate and assist in coverage with the Convention Center Beverage Department*
• Act as liaison with Convention Services, General Kitchen, Culinary, and Beverage departments.*
• Create and design decorative buffet and hors d’oeuvres presentations in line with our standards.*
• Maintain positive employee and guest relations by anticipating needs and responding promptly to all requests.*
• Train all Arrangements and Banquets employees in safety and sanitation according to SOPs and Department of Health guidelines.*
• Convey information and work within strict deadlines.*
• Multi‑task and react quickly and effectively to all service challenges.*
• Participate in the properties Manager on Duty rotation and perform other duties as assigned.

• Minimum of 2 years of related experience.
• Minimum of 1 year supervisory experience.
• Post‑Employment Serv Safe Handler and RAMP certifications.
• Valid driver’s license.
• High school diploma or GED.

• N/A

• Lifting Occasional (