Director of Revenue Management

Job Category
:
Sales, Marketing, and Communications

Requisition Number
: DIREC
004742

• Posted :
  October 21, 2026
• Full-Time
• On-site

Showing 1 location

Hershey Lodge
Hershey, PA 17033, USA

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including:
Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values:
Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

The Director of Resorts Revenue Management is responsible for managing demand (revenue generation and optimization) by developing, modifying, and communicating pricing strategies, establishing inbound and outbound leisure sales strategies, and managing guest room inventory for Hershey Resorts, including The Hotel Hershey, Hershey Lodge, Hershey Inn & Suites, and Hersheypark Camping Resort.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Items marked with an asterisk are essential functions of this position):

Establish rate and pricing strategies for Hershey Resorts properties based on an understanding of location, seasons, company resources, booking trends, competition, and revenue influencers in order to optimize revenue and achieve business objectives.*

Establish innovative and effective inbound & outbound sales strategies based on data and understanding of industry practices that engage the right channels (reservations, outbound team, upsell database, front office teams, etc.) to execute strategies and maximize revenue management efforts to achieve established objectives.*

Maximize Revenue Management technology through ongoing collaboration with the Sales, Reservations, and Information Technology departments.*

Participate in strategic planning meetings and initiatives by providing actionable insight based on expert knowledge of pricing strategies, business operations, and industry best practices; leverage effective internal relationships to influence outcomes to develop initiatives that achieve organization objectives using existing or planned resources.*

Maintain knowledge of current and developing industry practices by attending conferences, obtaining and maintaining professional memberships, monitoring industry publications, and participating in industry group events.*

Establish and maintain effective working relationships throughout the organization in order to gain insight into business priorities and provide appropriate and meaningful solutions.*

Develop, prepare, and monitor the annual departmental budget.*

Perform other duties as assigned.

Qualifications:

Minimum of 6 years of related experience.

Industry Experience - Hospitality/Tourism

Relevant work experience can be substituted for education - 8 years

Knowledge, Skills, and Abilities:

Strategic industry knowledge

Proficient in the use of Microsoft Office applications, including Excel, Powerpoint, and Word.

Experience with revenue management software required (Duetto preferred).

Job Demands:

While performing the duties of this job, the employee is required to:

Climbing Stairs Occasional (