Digital Quality Specialist III

Posted Date:
Oct 5, 2026

Requisition Number: 130626

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom.

Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.

The Hershey Company is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, Kit Kat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more.

At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.

Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.

The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.

The Digital Quality Specialist III is a key technical resource advancing Hershey’s Digital Quality Strategy across food safety, quality, and regulatory programs. Reporting to the Manager, Digital Quality Systems (QRC), this remote role partners with QRC business owners, the Digital Quality team, Information Systems, and plant Quality Assurance teams to strengthen data, systems, and digital ways of working.

You will combine data and analytics, system administration, and business analysis to turn quality data into actionable insights, improve digital platforms, and deliver solutions from idea through deployment. Working with minimal direction, you will lead work streams, advise business owners on system and data dependencies, and help shape Digital Quality governance.

• Own and enhance the QRC Scorecard and Power BI portfolio, including semantic models, DAX measures, Power Query/M, refresh reliability, dashboards, and user support.
• Develop metrics and analytical tools that show program health, identify risk and improvement opportunities, and support business decisions.
• Lead QRC KPI development and annual metric reviews with business and regional partners, aligning measures with business priorities.

• Serve as technical lead for assigned QRC digital quality systems, with primary emphasis on LIMS, directing internal teams and external providers responsible for builds, configuration, and maintenance.
• Triage incidents, identify root causes, support corrective actions, and monitor partner and vendor performance against service expectations.

• Translate business needs into functional and data…