Sales Manager - Resorts Sales

Job Category: Sales, Marketing, and Communications

Requisition Number: SALES
003625

• Posted:
  December 18, 2025
• Full-Time
• On-site

Hershey Lodge, 325 University Dr, Hershey, PA 17033, USA

Job Overview

The Sales Manager is responsible for generating business to increase group room nights, food and beverage, and meeting space revenue from a defined market segment, specifically for The Hotel Hershey and Hershey Lodge properties. This position is based in Hershey, PA.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ! Your total compensation consists not only of the wage that you are paid but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

• Develop and implement effective group sales strategies to maximize room bookings and meeting/event space utilization.
• Correspond with clients to develop and maintain business relationships and incremental revenue opportunities. Follow up on requests for information/proposals and sales leads.
• Conduct telephone solicitations and outside sales calls to prospective clients to sell guest rooms, meeting space, food and beverage, etc. Entertain and conduct site inspections for clients as requested.
• Block guest rooms and meeting space through Delphi/Amadeus and write customized sales proposals with Cendyn software.
• Communicate group information to other departments to ensure employees are informed and able to meet customer expectations and other service standards as needed.
• Attend external sales events including trade shows and networking events.
• Perform other duties as assigned.

• Minimum of 3 years of related experience.
• Industry
  
  Experience:
  
  Sales, Convention Services, or related field.
• Must have a valid Driver's License.
• Relevant work experience can be substituted for education - 7 years.

• Proven hospitality-sales background.
• Self-motivated ability to work independently with minimal supervision.
• Excellent verbal and written communication skills.
• Excellent organizational and time management skills.
• Ability to work well with others as part of a team.
• Qualified candidate required to manage guest room and function space to maximize revenue potential.
• Experience with Delphi/Amadeus, Excel, and Cendyn (or other proposal tools).
• Ability to organize and manage multiple tasks, set priorities, meet deadlines, and follow up on assignments with minimal direction.
• Embody HE&R core values (Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others).

While performing the duties of this job, the employee is required to:

• Finger Dexterity Occasional (