Security Patrol - 1st Shift

Join the team at the Hersheypark Entertainment Complex, an award-winning property featuring Hersheypark amusement park, GIANT Center arena, Hersheypark Stadium, Zoo America North American Wildlife Park, and Hershey Theatre. Thrilling roller coasters, action-packed Hershey Bears hockey games, thrilling live entertainment, and one-of-a-kind events are a day in the life of our team members.

Security Patrol is responsible for maintaining the safety and security of Hershey Entertainment & Resorts (HE&R), its properties, its assets, its guests, and team members across all of HE&R’s venues, both on and off the Hersheypark Entertainment Complex. Additionally, Security Patrol conducts regular patrols and safety checks of HE&R venues, as well as responds to alarms, emergency calls, or other calls for assistance.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee !

• Provide a safe and friendly atmosphere to guests and team members
• Establish and maintain a good working relationship with other departments and support teams
• Provide security for transporting money and financial documents
• Manage deployment of security personnel and equipment to provide effective and efficient operations during incidents
• Assess, investigate, resolve, and contain situations while taking appropriate actions based on company policy and procedures, as well as training
• Provide high-visibility patrols of buildings and grounds
• Control vehicle/pedestrian traffic when necessary
• Monitor guest behavior for compliance with event and venue policies
• Monitor crowd behavior and movement and take proactive measures to mitigate risk
• Communicate regularly with Security Management regarding training and operational issues including team member or guest concerns, losses, and unusual situations
• Create timely, thorough, and accurate incident reports through the incident documentation process
• Consistently practice safe work habits including, but not limited to, use of personal protective equipment, lifting, and reporting of unsafe situations

• Must be at least 18 years of age on the date of applying
• Must possess a valid driver's license
• Minimum of at least three (3) years of experience working in the Safety & Security Department (professional experience may be considered in lieu of departmental experience)
• Post-employment:
  Must obtain RAMP Certification

• Criminal justice/safety/security-related training and experience preferred
• Must be friendly, upbeat, and work well with other team members and be able to interact with guests
• Must be able to work independently and be self-motivated to perform all aspects of the job at all times
• Must be detail-oriented and have clear verbal and written communication skills
• Must have the ability to effectively communicate verbally, including delivering safety instructions/directions, verbal cues, and speaking clearly into microphones and radios
• Must be able to successfully complete all legal, company, and department training requirements
• Must have the ability to remain alert and vigilant at all times
• Must have the ability to handle stressful working conditions, emergencies, and accept a high degree of accountability
• Must be comfortable working in a fast-paced environment
• Must have the ability to safeguard confidential information
• Must be proficient in the use of Microsoft Office and Google Workspace applications, including Excel and Word
• Must display a positive attitude, an eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts guidelines

• Must be able to work a flexible schedule including weekends…