Fire Alarm Testing & Troubleshooting Specialist

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters.

Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

• Responsible for the inspection, testing, and maintenance of building systems to include(s): fire alarm, voice evacuation, fire alarm monitoring/ response, and/or other contracted activities. Communicate with Customer Business Manager and O&M team on operational issues.

• Performs maintenance duties with a focus on fire alarm, voice evacuation panels, low voltage accessories, fire alarm panels, and Audio-Visual devices.
• Performs routine maintenance and repairs of fire alarm components including fire alarm panels, voice evacuation panels, and associated field devices.
• Performs routine inspections of building’s safety systems including but not limited to: fire alarm systems, voice evacuation, low voltage accessories, fire alarm panels, and Audio-Visual devices, and associated field devices.
• Monitoring of Computerized Management Maintenance System (CMMS) for work orders and timely completion of preventative maintenance tasks and demand tasks.
• Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in facility’s systems.
• Completes certifications as required by the company.
• Proficient use of hand and power tools/instruments including drills, saws, mutli-meter, etc.
• Assists with parts research/procurement and maintaining parts inventory.
• Ability to diagnose and troubleshoot reported Fire Alarm issues and convey findings to additional technical resources when needed.
• Interact with customers/tenants in a positive and cooperative manner.
• Comply with all company policies and procedures and adheres to company standards.
• Performs all work in accordance with established safety procedures.
• Performs other miscellaneous maintenance duties as requested.

• High school graduate or equivalent.
• Minimum of one year of experience working with fire alarms, electrical systems, or similar low voltage equipment.
• Applicants with solid mechanical or electrical skills who are willing to learn will also be considered.
• Basic computer experience with Microsoft Outlook, Word and CMMS.
• Must possess a valid driver’s license.
• Must be a team player committed to working in a quality environment.
• Will be required to respond to occasional emergencies outside of normal business hours.
• Must be physically able to perform maintenance tasks to the highest caliber, which includes ability to: climb ladders, work in confined spaces, lift heavy objects weighing up to 50 lbs., etc.

HIRING HOURLY RANGE: $ (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are…