Service Coordinator

Overview

Location:

Stevenage | Salary: £25,000 | Permanent

Join a growing, friendly operations team where no two days are the same. Our client is looking for a proactive Service Coordinator to be the first point of contact for clients and colleagues, managing calls, emails, and engineer schedules in a busy, supportive environment.

£25,000 per annum

• Monday to Friday, 9am – 5pm, office-based
• Full training and career development opportunities
• Friendly, collaborative team culture
• 23 days annual leave plus bank holidays
• Pension, Christmas bonus, company events, and free parking

• Handle client calls and emails as first-response
• Log and track requests on internal and external systems
• Schedule engineers and close jobs once completed
• Book couriers and manage equipment returns
• Issue welcome packs to new clients
• Liaise with engineers to ensure smooth resolutions
• Support the team with general admin tasks

• Organised, attentive to detail, and able to prioritise workload
• Clear and confident communicator
• Approachable, professional, and a team player
• Previous admin experience is a plus
• Keen to learn and progress into more complex responsibilities

This is a brilliant role for someone looking to gain exposure to operations, client management, and first-response coordination in a fast-paced but supportive environment.

If you are interested in this role, please apply today with your latest CV.

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