Service Helpdesk Coordinator

# Service Helpdesk Coordinator
** Role:
** Permanent
* * Salary:** £35,000/ANNUAL
*
* Location:

** Hertford, UK
** Reference:
** 87686

Apply Now Save Back to Jobs Service Helpdesk Coordinator  Hertford Area £35,000 per annum

What You’ll Do:

- Scheduling engineers for client callouts and service visits
- Managing job entries and updates via bespoke CRM
- Coordinating with Project Managers, Operations and other teams
- Processing completed jobs and arranging follow-up visits
- Liaising with sub-contractors to ensure SLA compliance
- Handling permits, equipment orders, and client communications

What You’ll Bring :

- Proven experience in a coordination, scheduling, or service desk role
- Exceptional organisational skills and meticulous attention to detail
- Ability to juggle multiple tasks and stakeholders effectively
- Strong communication skills and a proactive mindset
- Confidence working in an office-based environment using scheduling  systems

What We Offer - £30K - £35K DOE
- Modern, purpose built office facilities with a fully equipped kitchen and breakout area
- Free parking onsite
- Team events such as; summer BBQ, Christmas party

For more information please contact:  or T:
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