Resident Liaison Officer

Resident Liaison Officer (RLO) - Planned Works

Location: Hertford

Rate: Up to £22 per hour

Contract: Temporary to Permanent

Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors.

We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a planned works programme in Hertford.

This is a fantastic opportunity for an experienced RLO looking for a temp-to-perm position, working closely with residents, site teams and the client to ensure planned works are communicated effectively and delivered with minimal disruption.

Key Responsibilities

• Act as the main point of contact for residents throughout the planned works programme.
• Carry out resident visits, pre-start meetings and regular communication throughout the works.
• Explain the scope and programme of works clearly to residents.
• Arrange access and appointments with residents and ensure works can progress efficiently.
• Identify and support vulnerable residents, putting appropriate measures in place where required.
• Manage resident queries, co...