Office Administrator

Based in Therfield, this Office Administrator position offers a permanent, full-time contract with a salary of £26,000 to £27,500 annually, dependent upon experience. Reporting directly to the Managing Director, the successful candidate provides essential administrative support within a countryside setting. Daily duties involve facilitating communication between clients and field engineers, alongside managing general office tasks accurately. This multifaceted, hands‑on role requires strong organisational abilities and a methodical approach to ensure operations run smoothly.

Applicants should possess excellent communication skills and the capacity to handle varied responsibilities efficiently, adhering to established company procedures.

An excellent opportunity for an Office Administrator to join a well-established company based in a countryside setting in Therfield, Hertfordshire Job Type: Full-Time, Permanent

Location:

Therfield, SG8 Salary: £26,000.00 to £27,500.00 - per annum, depending on experience

Reports to:

Managing Director.

The Office Administrator role is to provide effective administrative support to the business. This is a multifaceted, hands‑on position where no two days are identical. You will provide comprehensive operational support, facilitate seamless communication between clients and field engineers, and ensure that general office tasks are managed accurately, efficiently and in accordance with company procedures.

• Competitive salary
• A supportive and welcoming team
• Your birthday off — fully paid!
• 20 days holiday plus bank holidays
• An extra day’s annual leave for every year of service (up to 5 additional days)
• Casual dress code
• Free onsite parking

• Answer incoming telephone calls professionally and direct enquiries to the appropriate person or department.
• Scheduling and Logistics, Coordinate and manage clients’ Planned Preventative Maintenance (PPM) schedules, maintaining proactive daily communication with tenants, clients, and field personnel.
• Manage stationery requirements and place orders to ensure adequate office supplies are maintained.
• Provide general administrative support to the wider team and assist with other office requirements as necessary.
• Keeping records accurate and up to date on our CRM system and client portals
• Producing weekly quotation reports
• Programming of residents fobs
• Online Postal Duties

• Previous experience in Scheduling administration or similar role.
• Strong administrative and organisational skills.
• Good attention to detail and accuracy.
• Confident communication skills, both verbal and written.
• Professional telephone manner.
• Ability to communicate effectively with suppliers, project teams and internal colleagues.
• Proactive approach to chasing outstanding orders, deliveries and documentation.
• Ability to prioritise and manage multiple project and administrative tasks.
• Good computer literacy and ability to learn relevant purchasing and business systems.
• Reliable, methodical and organised approach to work.
• Ability to work independently and as part of a team.
• Ability to follow company processes and procedures consistently.
• Ability to work to deadlines and respond effectively to changing project requirements.
• Eligible to work permanently in the UK.
• Full driving licence (essential as no public transport to our location)

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.