Senior Account Manager

Position: Senior Account Manager (Permanent)
Location: East Hertfordshire

Previous experience in Large Format Print / Advestising / Sinage industry preffered.

We are seeking an experienced, highly organised, and commercially astute Senior Account Manager advertising) to manage and grow one of the company’s significant client relationships.

This is both a field-based role requiring regular travel to client sites, regional offices, and stakeholder meetings across the UK, as well as being office based to write up reports and communicate with the Production team. The successful candidate will act as a key point of contact between the business and Key Account, owning the project process end-to-end and ensuring exceptional service delivery, commercial performance, and long-term partnership growth.

This role is critical to the stability and future growth of our business. It requires someone who can balance relationship-building, operational excellence, and commercial discipline, while confidently representing our brand at all levels of the client organisation.

* Primary focus is your day-to-day involvement in managing the key account, taking ownership of the duties required to sustain an account of this size. Being trained to be one of the key contacts on the account you will be managing.

* Build and maintain strong relationships with key decision-makers, regional managers, centre managers, procurement teams, and head office stakeholders.

* Understand the key account’s operational structure, branding standards, approval processes, and long-term objectives.

* Proactively identify opportunities to add value, improve service delivery, and strengthen the partnership.

* Protect and grow revenue through consistent engagement, planning, and follow-through