Customer Service Advisor - Export
Job in
Hertford, Hertfordshire, SG12 9BX, England, UK
Listed on 2026-02-15
Listing for:
LUXE Recruitment
Full Time
position Listed on 2026-02-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
A high standard of customer service delivery is required, with an effective level of internal communication and drive to meet customers satisfaction.
Duties Include:
Main point of contact internally and externally between client and export hauliers. Ensure customer orders are processed correctly in a timely manner to meet customer deadlines. Processing order documentation, export documentation & carrying out secondary checks Carrying out physical checks of despatches to ensure goods meet IATA requirement. Expedite orders due & highlight potential delay issues Liaise with Factory / QC to follow order progress Provide updates to Sales Team as & when required Ensure stock levels are maintained Troubleshooting and resolution of issues
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