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Customer Service Rep Bilingual

Complaint Resolution Specialist

Job in Hertford, Hertfordshire, SG13, England, UK
Listing for: Housing Diversity Network
Full Time position
Listed on 2026-02-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 27500 GBP Yearly GBP 27500.00 YEAR
Job Description & How to Apply Below
A community housing organization is looking for a Customer Specialist to join their Complaints Team in Hertford. This full-time role involves managing customer complaints from start to finish, requiring strong communication and customer service skills. You will engage with customers, coordinate resolution efforts, and provide updates on their cases. The role offers a competitive salary of £27,500 a year and benefits including flexible holiday options and a generous pension scheme.
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