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Hybrid Customer Experience Advisor

Job in Hertford, Hertfordshire, SG13, England, UK
Listing for: Sovereign Network Group
Full Time position
Listed on 2026-08-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 25000 - 31000 GBP Yearly GBP 25000.00 31000.00 YEAR
Job Description & How to Apply Below

Sovereign Network Group in the United Kingdom is seeking a Customer Service Advisor to join our team on a 12-month fixed-term contract, full-time, 37 hours per week. The role involves speaking with customers, resolving queries, and ensuring a smooth service experience from Hertford with eventual hybrid working.

You will handle repairs reporting, rent questions, complaints, anti-social behaviour, and housing-related inquiries, recording details in CRM, and communicating clearly with customers to

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