Service Sales Manager

Vacancy No 5478

Vacancy Title SERVICE SALES MANAGER

Location NATIONAL UK

Please note:

The ideal candidate will be based either in the Southeast or South-Central UK (Northamptonshire south), or North Yorkshire through West Manchester (Heywood, Rochdale, Elland) up to Newcastle and Middlesbrough.

Vacancy Description Looking for a bigger stage to perform on?

If you are a commercially driven service sales professional with a strong technical grounding in HVAC, thermal or applied systems, heat exchangers, mechanical plant or other closely aligned M&E service environments and you thrive on developing long term customer relationships rather than chasing one off orders, this could represent a strong next step.

You are not stepping into a reactive service role.

You are stepping into an installed base focused sales and advisory position, working directly with end user clients within a global engineering business trusted across critical industrial sectors.

Why This Opportunity Stands Out:

This is not transactional aftermarket sales.

The organisation is a globally recognised engineering manufacturer with decades of heritage, supplying specialist heat exchange and thermal solutions into mission critical and industrial environments.

The service business plays a central role in protecting asset performance, extending lifecycle value and positioning the business as a long-term partner, not just an OEM.

This role sits at the heart of that strategy.

About the Business:

You're joining a global powerhouse with roots going back to the 1920s, a leader in specialist heating & cooling technologies trusted by blue-chip customers across:

* Energy & Data Centres

* Food & Beverage

* Transport

* HVAC & Refrigeration

* Chemical, Oil & Gas

* Marine Applications

This business does not simply supply equipment. They engineer tailored solutions, deliver deep technical expertise, and build long term, value-led partnerships with their customers.

What You’ll Be Doing:

* Drive profitable growth across the organisation’s service, spare parts, repairs, retrofits and turnkey replacement portfolio

* Develop and manage a defined installed base, building structured engagement plans and long-term service relationships

* Identify, shape and close service led opportunities from early technical discussion through to order intake

* Act as the commercial interface between customers, service operations, inside sales and technical teams

* Translate engineering challenges into value based commercial proposals

* Build and manage a structured, service led sales pipeline with clear forecasting and CRM discipline

* Position the organisation as the preferred service partner across the full asset lifecycle

What We Are Looking For :

* Proven experience selling service, spares, maintenance or retrofit solutions within HVAC, industrial or mechanical environments

* Strong technical understanding of HVAC or M&E or BMS type solutions, heat exchangers, thermal systems or related engineered equipment is highly advantageous.

* Clear understanding of service sales route to market and aftermarket value creation

* Comfortable engaging with FM companies, managing agents, property management companies, building and equipment owners, and a wide range of operational and technical decision makers

* Consultative, customer focused and commercially astute with a talent for problem solving

* Structured, self-motivated and confident operating independently in a field-based role

* Strong CRM discipline and pipeline management capability

How Success Will Be Measured:

* Growth of service, spares and retrofit revenue across the installed base

* Conversion rate from opportunity to order

* Quality and sustainability of the service sales pipeline

* Accuracy of CRM reporting and forecasting

* Strength of internal collaboration and customer relationships

What’s In It for You?

* Basic Salary: £55,000 – £65,000+ (higher for standout experience)

* Bonus:
Generous performance scheme with over-target accelerators (up to 40%)

* Car:
Flexible car & car allowance options

* Benefits:
Full package including pension, phone, laptop, 27 days holiday

* Clear career progression in a globally scaling, engineering-led business

This is a chance…