Credit Control Manager

Location: Hertfordshire

Credit Control Manager
Hertfordshire (Hybrid 1
-2 days WFH)
Circa £45,000 - £50,000 + Benefits

We are delighted to be supporting a highly respected and well-established organisation as they continue to invest in the growth and evolution of their finance function. As part of this expansion, our client has created a brand-new opportunity for an experienced Credit Control professional to step into a pivotal leadership role.

This position is not about firefighting. It is about shaping the future of an already capable team, strengthening foundations, and building a forward-thinking, proactive credit control operation.
About You

We are looking to speak with individuals who bring significant experience within credit control or accounts receivable, combined with a proven track record of people leadership. You will be someone who leads by example, enjoys developing others, and understands how to balance performance with wellbeing.

You are likely to be recognised for building high-performing teams that are engaged, positive and commercially focused. Continuous improvement comes naturally to you, and you approach change with energy, clarity and empathy.

The Opportunity
Reporting into senior finance leadership, you will take ownership of a small, settled team of four and focus on developing a culture that is collaborative, motivated and solutions-led. The emphasis is on anticipation rather than reaction - ensuring customer accounts are structured correctly from the outset, potential payment issues are identified early, and robust processes are embedded to prevent delays further down the line.

You will lead the team on a journey, creating an environment where people feel supported, proud of their contribution, and encouraged to continuously improve how things are done.

Key Focus Areas

* Providing confident, hands-on leadership to an established credit control team

* Coaching, mentoring and developing individuals to build engagement and accountability

* Designing and embedding meaningful KPIs that drive the right behaviours and outcomes

* Strengthening proactive credit processes to reduce risk and improve cash flow

* Enhancing visibility through cash forecasting, insightful reporting and clear dashboards

* Introducing preventative controls, such as early identification of PO requirements, expiries or extensions

* Partnering with internal stakeholders to resolve issues constructively and sustainably

Why Apply?

* Newly created role with real scope to shape and influence

* Established, financially stable organisation that is a leader in its field

* Opportunity to focus on people development as much as process improvement

* Supportive senior leadership with appetite for ideas and innovation

If you are passionate about developing people, building strong credit control functions, and creating teams that genuinely enjoy what they do while delivering excellent results, we would love to discuss this opportunity with you.

AGY - Vitae Financial Recruitment
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