Technical Officer (Residential

Wall fields, Pegs Lane, Hertford, SG13 8EQ

Contract Type:
Permanent

Salary: £38,009 - £41,506 (Inclusive of Local Weighting) Pro Rata

Are you enthusiastic, customer-focused, technically knowledgeable, with good communication skills and do you enjoy delivering high quality services to improve the condition of housing for our residents?

We are looking for someone like you to join our team!

• Responding to service requests and giving appropriate advice.
• Carrying out a range of inspections and investigations and encouraging landlords to remedy defects.
• Taking appropriate enforcement action where necessary.
• Bringing HMO’s up to standard and actively seeking out unlicensed HMOs.

As an ideal candidate, you will have:

• A relevant qualification or experience with property and a working knowledge of the legislation and regulations relating to housing standards.
• The ability to deal with challenging situations using tact and discretion
• Excellent organisational skills, with the ability to work without supervision, prioritise work to meet deadlines
• Excellent written skills, with the ability to write schedules of work, summarise accurately and convey complex information

• Opportunities for growth and cross- department working, learning new skills and service areas
• 26-29 days annual leave rising to 34 days with 5 years' local government service
• Usage of our e-fleet during business hours for business-related visits
• Employee events group
• Regular opportunities to socialise with other teams within the council
• Flexible working arrangements, including flexi-time
• Up to 50% working from home for eligible posts
• Free parking in our offices and select council owned car parks during business hours
• Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP)
• Discounts at council-owned leisure centres
• Opportunity to network with colleagues across councils in Hertfordshire and the East Of England
• Professional environment where your career path really matters and your development is supported by the organisation

We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.

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Salary £38,009 - £41,506 (Inclusive of Local Weighting) Pro Rata