DevOps Engineer; Systems Administration

• Salary: Up to £65,000 (depending on experience) + on call compensation
• Location: Hertford
• Applicants must hold a valid visa or work permit

We are looking for a Senior Dev Ops Engineer / Systems Administrator to play a key role in shaping, maintaining, and evolving Zoocha’s cloud infrastructure and internal systems estate.

This is a Dev Ops-first role with responsibility for both hands‑on delivery and technical ownership across hosting platforms, CI/CD, and other internal systems. You will ensure that Zoocha’s infrastructure is secure, scalable, resilient, and aligned with best practice, while contributing to the ongoing evolution of our platform, tooling, and operational processes.

You will operate as a senior member of the Dev Ops team, taking ownership of critical systems, leading improvements, and supporting less experienced team members.

You will also play a key role in evolving Zoocha’s use of AI-enabled tooling across Dev Ops and engineering workflows, ensuring that AI is used safely, effectively, and in alignment with our governance standards.

As Zoocha continues to grow, the scale and complexity of our hosting platforms, operational tooling, and engineering workflows continues to increase. We are looking to strengthen the Dev Ops department with a senior engineer who can take ownership of key clients, contribute to strategic initiatives, and help evolve our overall Dev Ops capability as the organisation grows.

This role will help rebalance client and operational responsibilities across the team. By introducing additional senior Dev Ops Engineer / Systems Administrator capacity, we can ensure that operational responsibilities such as infrastructure provisioning, internal systems administration, and day‑to‑day Dev Ops activities are consistently owned and delivered, while maintaining momentum on platform evolution, security improvements, automation, and broader strategic initiatives.

The role also supports the wider strategic direction of the Dev Ops team by enabling continued investment in automation, security, developer experience, infrastructure consistency, and operational scalability across the organisation.

Founded in 2009, Zoocha is a leading Drupal specialist digital agency based in the UK, with offices in Spain and Brazil. Over 80 passionate thinkers, makers, and doers working across a range of disciplines including UX, strategy, design, development, hosting, project management, and support. We’re a friendly, lively, and fast‑paced place to work, with regular team nights out and a wide range of social events on offer across our three offices – and we’re a certified Great Place to Work, too.

We’re certified in ISO 27001, ISO 27701, Cyber Essentials, Cyber Essentials Plus, ICO, ISO 9001, ISO 22301, FSQS, JOSCAR, ISO 14001 and are Carbon Neutral Britain certified.

We build long‑lasting, collaborative relationships with clients and push them, ourselves, and the world around us forward through the work we do together.

With over 50 Drupal clients, our work is varied, but we have a focus on the not‑for‑profit, government, education, and travel sectors. Current clients include:

• University College London
• University of Portsmouth
• Oxfam
• Topdeck Travel
• Royal Borough of Kensington and Chelsea
• Guy’s and St Thomas NHS Foundation Trust
• United Nations
• Ofsted