Ecommerce Executive – Maternity Cover

Location: Hybrid – 3 days at Hertford HQ, 2 days remote

Department: Ecommerce

Reports To: Ecommerce Manager

Contract Details

• Fixed term maternity cover contract 9
  -12 months.
• Expected start date September/October 2026.
• Potential opportunity for the contract to be extended in line with business needs.

As Ecommerce Executive, you’ll play a key role in bringing Sofa Club’s product experience to life online. You’ll take ownership of all product-related content, data, and visual assets across , ensuring every product is accurately represented, easy to navigate, and commercially optimised.

Working closely with the wider Ecommerce, Buying, and Marketing teams, you’ll support the delivery of a seamless customer journey through accurate product setup, engaging collection pages, and high-quality visual content. From managing the Product Master and PIM to overseeing 3D visualisation and outsourced imagery, you’ll help ensure the website reflects the Sofa Club brand at its very best.

This is a maternity cover position suited to someone highly organised, detail focused, and commercially aware, someone who enjoys owning processes, improving ways of working, and ensuring every launch lands smoothly online. You’ll step into a fast moving ecommerce team and play an important role in maintaining a best in class online product experience during this period of cover.

Product Data & Website Management

• Own and maintain the Product Master and PIM, ensuring all product information is accurate, up to date, and reflected correctly online.
• Manage the setup and launch of new product ranges from initial upload through to go-live.
• Ensure all product attributes, links, menus, and site navigation are functioning correctly and optimised for the customer journey.
• Maintain consistency and accuracy across all product-related content, including descriptions, specifications, and feature information.

Collection Management & Merchandising

• Manage collection pages, ensuring products are grouped, ordered, and merchandised in line with trading priorities.
• Support the management of product ranges, including new launches, seasonal updates, and product retirements.
• Ensure on-site navigation and cross-linking support a smooth and intuitive customer experience.

Content & Visual Asset Management

• Own all dimension imagery, ensuring consistency and accuracy across the website.
• Manage online swatch imagery and data, keeping fabric and colour options accurate and easy to explore.
• Coordinate and manage outsourced room set imagery and external visual assets, ensuring they align with brand guidelines and product accuracy.
• Work closely with internal teams and external partners to ensure all assets are delivered on time and to a high standard.

3D Imaging & Visualisation

• Take ownership of Cylindo, managing 3D modelling, modular configurators, and product visualisations.
• Liaise with external providers and agencies to deliver high-quality 3D assets.
• Troubleshoot issues and coordinate resolutions with external partners where required.
  
  Continuously review opportunities to improve the online product visualisation experience./
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Product Launch & Critical Path Support

• Play a key role in the Critical Path process for product launches, ensuring all ecommerce tasks are delivered on time.
• Maintain timelines and track progress across product setup, content, and imagery.
• Support process improvements to ensure launches run efficiently and without delays.
• Build and maintain clear checklists and processes to minimise errors and ensure consistency.

Cross-Functional Collaboration

• Work closely with Ecommerce, Buying, Marketing, and Creative teams to ensure the website reflects wider business priorities.
• Support trading activity through accurate product setup and timely website updates.
• Act as the first point of contact for product data and content queries, escalating where necessary.
• Share ideas and opportunities to improve the customer experience and website performance.

We’re looking for someone who is detail-oriented, proactive, and passionate about ecommerce and digital customer experience.

You’ll…