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Associate Director – MSAT External Supply Drug Product

Job in Ware, Hertford, Hertfordshire, SG13, England, UK
Listing for: GlaxoSmithKline
Full Time position
Listed on 2026-02-28
Job specializations:
  • Management
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 GBP Yearly GBP 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Location: Ware

Associate Director – MSAT External Supply Drug Product

Closing Date: 9th March 2026 (COB)

Business Introduction

We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations;

it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.

Position

Summary

The Associate Director – MSAT External Supply Drug Product is responsible for leading a team ES Technical Managers, delivering strategic technical oversight and developing team capability within Contract Manufacturing Organisations (CMOs). This role ensures reliable product supply, oversees technical lifecycle management, and guarantees high-quality execution of MSAT activities, all in accordance with GSK’s manufacturing standards and Product Control Strategy. Additionally, the Associate Director is accountable for technical governance, risk management, cross‑functional collaboration, and providing the necessary technical support to maintain compliant, effective, and continuously improving manufacturing processes throughout the ES network.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

  • Lead, coach, and develop a diverse team of ES Technical Managers, building capability in MSAT, regulatory expectations, and cross‑functional ways of working while fostering a high‑performance, inclusive culture.
  • Provide strategic oversight and governance of CMO technical activities, ensuring alignment with GSK MSAT standards, regulatory requirements, and strong management of process performance, deviations, CAPAs, and technical risks.
  • Oversee product lifecycle execution, including technology transfers, scale‑up, PPQ validation, new product introductions, and ongoing technical support to ensure uninterrupted, compliant supply.
  • Build strong partnerships with CMOs and drive effective cross‑functional engagement with SRM, Procurement, QA, and Regulatory to enable issue resolution and technical objectives.
  • Ensure robust risk management and compliance through routine risk assessments, high‑quality investigations, root‑cause analysis, mitigation actions, and closure of technical compliance gaps at CMOs.
Working arrangement

This is a global role, you can work from any key GSC site. The role is hybrid, with a regular on‑site presence required for operational leadership.

Basic Qualification
  • Bachelors/Honours degree, or equivalent, in an appropriate scientific or engineering discipline.
  • Extensive experience in MSAT, Technical Operations, Process Engineering, or equivalent technical leadership roles in the pharmaceutical industry.
  • Deep understanding of multiple dose forms, manufacturing technologies, and CMO operations.
  • Proven experience leading technical teams and managing complex technical portfolios.
  • Strong knowledge of regulatory requirements (FDA, EMA, MHRA), QMS, validation, and lifecycle management.
Preferred Qualification
  • Advanced degree (MSc) in a relevant discipline.
  • Familiarity with continuous improvement methods such as Lean or Six Sigma.
  • Experience with risk assessment tools (for example FMEA) and Quality by Design approaches.
  • Experience managing external partners, contract manufacturers or multi‑site transfers.
  • Experience with digital tools for process monitoring, data analysis or knowledge management.
What we value in you
  • You use practical science and clear judgement to solve problems.
  • You work openly and respectfully with colleagues and partners.
  • Y…
Position Requirements
10+ Years work experience
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