Registered Branch Manager

Supportive leadership | Career progression | Extra Care | Quality-focused provider | Monday to Friday

Are you an experienced Registered Branch Manager
, Branch Manager, Registered Care Manager or CQC Registered Manager looking for your next leadership opportunity?

We're recruiting for a Registered Branch Manager to oversee four established Extra Care schemes across Hertfordshire
. This is an excellent opportunity to join a well-established provider where you'll have the autonomy to lead high-quality services, develop a successful care team and make a genuine difference to the lives of people living independently within their own homes.

Whether you're already working as a Registered Branch Manager or you're an experienced Registered Care Manager looking to step into a larger, multi-site leadership role, this position offers excellent career progression, long-term stability and the opportunity to join an organisation that genuinely invests in its people.

• Salary of £37,000 to £39,000 per annum.
• 25 days annual leave plus bank holidays.
• Occupational maternity, adoption and paternity pay, subject to qualifying criteria.
• Occupational sick pay.
• Death in Service benefit, subject to qualifying criteria.
• Ongoing training, coaching, e-learning and access to recognised qualifications.
• Excellent career progression opportunities within one of the UK's largest care providers.
• Employee discounts of up to 14% at over 40 leading retailers.

You'll be joining one of the UK's leading providers of community care and Extra Care services with an excellent reputation for delivering safe, high-quality, person-centred support. The organisation is committed to investing in its people, embracing innovation and maintaining the highest standards of clinical governance, quality and regulatory compliance while helping people remain independent within their own homes.

As the Registered Branch Manager
, you will:

• Lead the delivery of high-quality care across four established Extra Care schemes throughout Hertfordshire.
• Hold CQC Registered Manager responsibility, ensuring all services consistently meet regulatory and contractual requirements.
• Recruit, manage, coach and develop high-performing care teams across multiple services.
• Ensure compliance with CQC regulations, safeguarding requirements and company policies.
• Monitor operational performance, budgets, KPIs and quality standards to deliver safe, effective and commercially successful services.
• Build positive relationships with service users, families, commissioners, local authorities and healthcare professionals.
• Drive continuous improvement while maintaining exceptional standards of care, compliance and customer satisfaction.
• Support service growth while ensuring outstanding quality, governance and regulatory performance.

To be successful, you'll have:

• Experience as a Branch Manager, Registered Care Manager or CQC Registered Manager within adult social care.
• Strong knowledge of CQC regulations, safeguarding, governance and the statutory framework relating to domiciliary care, community care or Extra Care services.
• Experience managing operational performance, budgets, compliance, quality standards and multi-site service delivery.
• A proven ability to lead, motivate and develop successful care teams across multiple locations.
• Excellent communication, organisational and stakeholder management skills.
• Good commercial awareness with the ability to balance quality care, operational performance and sustainable growth.
• A genuine passion for delivering outstanding person-centred care.