Lab Sample Support Technician

Location: Ware

Lab Sample Support Technician (Microbiology)

📍 Ware, Hertfordshire, UK
🏢 Synergy - GSK
🕒 Full-time | On-site, 8:30am - 5pm, Monday to Friday, 12-month contract with the potential for extension

Synergy is seeking a proactive and enthusiastic Lab Sample Support Technician (Microbiology) to join our Lab Support team based in Ware. This role is ideal for someone looking to build or grow their career within a regulated laboratory environment, with full training provided. The role welcomes school leavers, college graduates (A‑levels / BTEC), or early‑career candidates and doesn't require a degree within Science to apply.

As part of the Synergy Lab Support team, you'll play a key role in supporting the Quality Assurance function - ensuring the safe, compliant, and efficient manufacture of medicinal products. Working alongside Synergy colleagues and customer scientists, you will focus on Microbiology support activities and Environmental Monitoring (EM) across the site.

What You'll Be Doing

Environmental Monitoring & Lab Support

Carry out routine environmental monitoring excursions, collecting water and air samples across the site
Prepare, label, and record microbiological samples following SOPs and compliance requirements
Perform testing according to defined methods or Pharmacopoeia (full training provided)
Ensure documentation meets cGMP and ALCOA+ standards
Support ad-hoc testing requests to ensure smooth supply chain operations
Maintain high standards of laboratory housekeeping and 5S compliance
Take responsibility for allocated lab equipment, ensuring it remains validated, calibrated, and fit for use
Actively contribute to Continuous Improvement activities (e.g., Kanban, 5S, sustainability initiatives)

Compliance & Safety

Perform all activities safely and in line with Synergy and customer procedures
Escalate any issues relating to safety, compliance or data integrity
Ensure all media, standards and solutions used are within expiry
Maintain accurate training records and proactively request refresher training where needed

Collaboration

Work closely with Synergy Team Leaders, the Synergy Lab Support Supervisor, and customer departments including Lab Leads, Quality, Compliance, and EHS
Support colleagues through cross-training and provide cover where required

About You

Essential Requirements

Strong problem-solving skills
Excellent organisation and attention to detail
Confident communication skills, both written and verbal
Customer-focused, collaborative, and able to work effectively in a team
Comfortable working in a busy, hands-on lab environment
Competent with Microsoft Office (Word, Excel, Outlook)
Desirable

Experience with SOPs, risk assessments or regulated environments
Previous lab, manufacturing, or quality experience
Understanding of COSHH and/or laboratory safety

Experience with Continuous Improvement tools (5S, Kanban, etc.)
A-Levels in a science subject, HND in a scientific discipline, or relevant experience (training provided)

Behaviours We Value

Accountability - Own your responsibilities and escalate issues promptly
Integrity - Work transparently and ensure high data quality
Relationship Building - Listen actively and set realistic expectations
Communication - Tailor communication appropriately and check for understanding
Continuous Improvement - Seek development opportunities and strive for high performance
Problem Solving - Act quickly, use good judgement, and involve the right people

Additional Information

The role involves being active around the site, including walking, bending, reaching and sample collection
No heavy lifting required
This role is perfect for someone who wants a stable, routine‑based job

Guidant, Carbon
60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy