Quality Manager; Shift

Overview

The Quality function promotes quality and compliance through the product life‑cycle within the wider manufacturing and production operations at the GSK Ware Manufacturing Site. This entails monitoring all quality‑related systems, improvement procedures and documentation (including data and information) to ensure that products released have been manufactured, packaged and distributed in accordance with all Regulatory and cGMP requirements, including appropriate certification for EU markets.

This role reports to a Quality Operations Manager and ensures that activities related to both manufacturing and non‑manufacturing areas are carried out compliantly with SOPs and GMP, assessing the impact on product quality and supporting quality systems.

24/5 during the week and 16/2 on the weekend. Days run approximately 6:40‑19:00, nights 18:40‑7:00 on a 2‑ or 3‑shift rotation. Two weekends per month are required. Total working week is approximately 37.5 hrs per month on average.

• Liaise with other functions for incidents affecting product quality or compliance, ensuring deviations from GMP, specifications or company standards are recorded, remediated and investigated.
• Review and endorse CAPA proposals, and provide quality approval of GMP procedures and documents.
• Participate in management monitoring of quality processes and support value‑stream management monitoring activities.
• Support the investigation of customer or vendor complaints.
• Identify potential quality issues within manufacturing/packing/warehouse operations or other non‑manufacturing areas (via inspection, GEMBA and process confirmation).
• Ensure manufacturing, packaging, warehouse and wider support process changes are controlled appropriately and impacts are assessed and monitored.
• Ensure products released/shipped conform to required quality standards.
• Provide quality oversight of facilities, equipment and personnel.
• Support Distribution Risk Assessments (if applicable).
• Coach staff in setting and maintaining appropriate quality and compliance standards and liaise with supported functions in providing quality guidance through TAP process, Gembas and quality meetings.
• Promote team working and effective communication across the Ware site and GSK’s wider quality functions.

• BSc in Scientific, Technical or Engineering discipline (or equivalent experience, ideally gained in a Pharmaceutical Manufacturing Facility or similar highly regulated industry).
• Knowledge of current Good Manufacturing Practice requirements.
• Knowledge and application of Quality Management Systems (QMS).
• Strong experience working in quality and/or manufacturing at a complex manufacturing site.
• Resilient, calm under pressure with strong people skills and a proven ability to influence and drive performance.
• Continuous improvement mindset.
• Excellent written and verbal communication and interpersonal skills.
• Ability to organise and prioritise workload.

• Competitive base salary.
• Shift allowance.
• Annual bonus based on company performance.
• Opportunities for on‑the‑job training courses.
• Support for professional development and chartership accreditations.
• Access to healthcare and wellbeing programmes.
• Employee recognition programmes.

Monday 15th of June 2026 (COB).

GSK is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service or any basis prohibited under federal, state or local law.