Electrical Technical Manager

Location: Hertfordshire

Who We Are

Fixatex Ltd is a family-run electrical services provider built on trust, teamwork, and technical excellence. Established in 2000, we have proudly supported clients across London and the Southeast for over two decades. Operating from our head office, warehouse, and purpose-built training centre in Hertford, we deliver high-quality electrical services while continuously developing and supporting our people.

General Description

The Technical Manager is responsible for providing technical leadership, governance and assurance across all compliance, maintenance, fire and security contracts delivered by Fixatex.

Reporting to the Head of Compliance & Quality Assurance (HOCQA), the post-holder acts as the company’s senior technical authority, ensuring that all testing, inspection, certification, maintenance and remedial works are delivered in accordance with applicable legislation, British Standards, accreditation requirements, client specifications and company procedures.

The Technical Manager provides technical support and oversight to Contract Managers, Qualified Supervisors, Site Supervisors, Engineers and specialist subcontractors across all business divisions, including Electrical Testing, Maintenance, Active Fire Safety and Security Systems. The role is responsible for driving technical consistency, maintaining competency standards, supporting accreditation compliance and ensuring high levels of quality assurance across all operational activities.

The post-holder supports the HOCQA in maintaining NICEIC, BAFE and other industry accreditations, leads technical audits and inspections, manages technical training and competency frameworks, and acts as the escalation point for complex technical issues, defects, non-conformances and compliance risks.

Responsibilities and Duties

Technical Leadership & Governance

Act as the company's senior operational technical authority for electrical, fire safety and specialist compliance activities.

Provide technical support and guidance to Contract Managers, Qualified Supervisors, Site Supervisors, Engineers and Administrators across all contracts.

Ensure technical standards, company procedures and client requirements are consistently applied across all operational activities.

Review and approve technical policies, procedures, inspection methodologies and compliance processes.

Act as the escalation point for complex technical queries, defects, compliance concerns and engineering decisions.

Support mobilisation of new contracts by reviewing technical requirements, compliance obligations and resource competency requirements.

Quality Assurance & Technical Compliance

Develop and maintain technical assurance processes to ensure works are delivered in accordance with applicable legislation, standards and accreditation requirements.

Conduct technical audits, site inspections, quality reviews and post-inspections across all business divisions.

Review testing, inspection and certification processes to ensure technical accuracy and compliance.

Support investigation of technical non-conformances, complaints, defects and incidents, identifying root causes and implementing corrective actions.

Monitor technical performance trends and provide recommendations for continuous improvement.

Ensure compliance with all applicable statutory obligations, including Electrical Safety Standards Regulations, Building Safety requirements, Awaab’s Law obligations and client-mandated compliance procedures.

Accreditation & Audit Management

Support the HOCQA in maintaining NICEIC, BAFE and other industry accreditations.

Lead technical preparation for external assessments, surveillance audits and accreditation inspections.

Conduct internal technical audits and compliance reviews to ensure continual accreditation readiness.

Review audit findings and implement corrective and preventative action plans.

Support contract teams during client audits, technical reviews and compliance inspections.

Competency, Training & Development

Develop and maintain technical competency frameworks across all operational disciplines.

Work with Contract Managers and Qualified Supervisors to identify skills gaps and competency risks.

Devel…