Inside Sales Support

Overview

The Kardex Group is one of the world’s leading manufacturers of dynamic storage, staging, and distribution systems. We are seeking an Inside Sales Support (m/f/d) in Hertford, UK to join our inside sales team as soon as possible. In this role you will serve as the link between customers and the field sales team, with a hybrid model of 3 days onsite and 2 days remote.

• Process and qualify customer inquiries, including initial technical consultation.
• Lead management and hand off qualified opportunities to the field sales team.
• Maintain and manage CRM data in Salesforce, creating new customer records and managing opportunities while ensuring high data quality.
• Support the field sales team with organizational and strategic planning, tenders, and technical configurations.
• Prepare technical and commercial proposals, cost estimates, price inquiries and contract preparation.
• Manage channel strategy to acquire new customers, expand the existing customer base and execute targeted sales campaigns.
• Collaborate closely with marketing, service, order management and other internal interfaces.

• A degree in business administration or comparable training with a strong focus on sales.
• Proficiency with MS365 and experience with CRM systems, preferably Salesforce and/or Hub Spot.
• Several years of experience in technical inside sales, ideally in a B2B environment.
• In‑depth knowledge of standard sales processes, lead management and quote calculation.
• Basic knowledge and practical experience in project management, and collaboration with field sales and internal stakeholders.
• Strong aptitude for numbers and analytical thinking to support strategic sales decisions.

• Long-term prospects in a stable, growing international company with exciting development opportunities.
• Support through a great team spirit, thorough onboarding and extensive training at our Academy in Bellheim and online.
• Employee Assistance Programme (Lyra).
• Flexible working hours, flexitime account and annual leave according to local labour rules.
• Attractive salary, company pension scheme and capital‑forming benefits.
• Corporate benefits, company and team events, bike leasing and health management.