Community Support Worker

Care & Community Support Workers – Preventative Breaks Service

Help someone enjoy their day. Give an unpaid carer time for themselves.

Care By Us | City & County Healthcare Group
Employing branch: Welham Green
Location: Across Hertfordshire
Positions available: 3
Hours: Full-time –
40 guaranteed contracted hours per week
Pay: £13.51 per hour, plus enhanced Bank Holiday rates
Mileage: 45p per mile
Contract: Six-month fixed-term contract ending April 2027, with the opportunity to become permanent
Essential: Driving licence, access to your own vehicle and willingness to travel throughout Hertfordshire

Company Description

A people person? Make a difference at home and in your community.

A friendly conversation. Time spent enjoying a favourite activity. The reassurance that someone you love is being safely supported while you take a much-needed break.

As a Care & Community Support Worker with our Preventative Breaks Service
, you’ll help make these moments possible.

We’re looking for three caring, confident and proactive people to join Care By Us. You’ll support people in their own homes, giving their unpaid carers time to rest, attend appointments, see friends or focus on their own wellbeing.

You’ll also help more people discover the service. Alongside delivering care, you’ll get involved in local events, speak with community groups and build connections with unpaid carers who may not know support is available.

If you enjoy helping people, starting conversations and getting involved in your community, this could be a rewarding next step.

Where you’ll work

You’ll be employed through Care By Us Welham Green
, delivering support wherever it is needed across Hertfordshire, including:

St Albans, Watford, Hemel Hempstead, Welwyn Garden City, Hatfield, Stevenage, Hertford, Ware, Bishop’s Stortford, Hitchin, Letchworth, Cheshunt, Broxbourne, Hoddesdon, Potters Bar, Borehamwood, Rickmansworth, Bushey and surrounding areas.

This is a county-wide role. You must be a driver with access to your own vehicle and be comfortable travelling throughout Hertfordshire as part of your working day.

Guaranteed hours and contract

We’re specifically looking for people who want full-time employment and can commit to 40 hours each week
.

You’ll receive 40 guaranteed contracted hours per week across care delivery and community engagement activity.

These are six-month fixed-term contracts ending April 2027
, with the opportunity to become permanent. We’ll discuss working patterns and service requirements during recruitment.

Provide care that gives carers a break

Unpaid carers dedicate time and energy to supporting someone close to them. Your role will give them the reassurance to step away, knowing that person is in caring hands.

Following individual care plans, you’ll:

• Provide care and practical support that reflects each person’s needs, preferences and routines.
• Offer companionship, conversation and meaningful activities.
• Support personal care where required, maintaining dignity, privacy and choice.
• Help people feel safe, comfortable and reassured while their carer is away.
• Encourage independence and support people to do what they can for themselves.
• Listen carefully, notice changes in wellbeing and report concerns appropriately.
• Keep accurate records and communicate clearly with carers and your colleagues.

Help more unpaid carers find support

When you’re not delivering care visits, you’ll use allocated time to help raise awareness of the Preventative Breaks Service.

This could include:

• Attending local events, community groups and activities.
• Starting friendly conversations about the service and the support it offers.
• Helping identify and reach unpaid carers who may not know where to turn.
• Building relationships with local groups and…