GSA Program Vehicle Specialist

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The Government Services Administration (GSA) Vehicle Program Specialist is responsible for managing all operational activities related to the GSA vehicle program at assigned branch locations. This position ensures that GSA vehicles are received, inspected, and prepared for sale in accordance with GSA and company compliance standards. The role requires broad operational knowledge, strong customer service skills, and the ability to work independently with limited supervision.

The specialist serves as the primary point of contact for GSA representatives, coordinating vehicle logistics, scheduling maintenance and inspections, and ensuring timely, accurate processing of all GSA‑related inventory and documentation.

• Manage daily operations for all incoming and outgoing GSA vehicles, including detailed inspections and documentation.
• Oversee marshalling of new vehicles and trade‑ins, ensuring readiness for sale.
• Evaluate vehicle condition and coordinate required services (oil changes, diagnostics, body work), arranging transport to external service providers and verifying repair completion.
• Conduct safe road tests at various speeds to confirm operational readiness.
• Serve as the branch’s primary contact for GSA representatives, providing updates and professional communication via email, phone, and in person.
• Respond to inquiries, resolve issues, and maintain customer interactions reflecting Ritchie Bros.’ commitment to service and integrity.
• Complete and maintain all GSA records, inspection reports, and transactional documentation in compliance with contractual and regulatory standards.
• Ensure all procedures align with IAA, DOT, and GSA operational and safety requirements.
• Promote and follow all company safety policies, using PPE and adhering to yard safety protocols.
• Support general branch activities (vehicle check‑in, data entry, office tasks) as needed.

• Strong mechanical aptitude and ability to identify and coordinate repair or diagnostic needs.
• Excellent organizational and time‑management skills with strong attention to detail.
• Professional written and verbal communication skills, with proven customer service experience.
• Proficiency in MS Office and familiarity with digital inspection and record‑keeping tools.
• Ability to work independently with limited supervision, exercising sound judgement in daily decision‑making.
• Comfortable working indoors and outdoors in all weather conditions.
• Strong understanding of vehicle title processes and auction operations.
• Experience supporting government contracts, GSA programs, or fleet marshalling operations.

Entry level

Full‑time

Other

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