Community Health Worker

Unicare Community Health Center-Hesperia, 11919 Hesperia Road, Hesperia, California, United States of America

Posted Monday, December 22, 2025 at 8:00 AM

At Unicare, we strive to provide high quality health care to the community we serve. Our goal is to provide easily accessible, comprehensive, and affordable health care to every family member, while reducing visits to emergency rooms and urgent care facilities. Our mission is to be a community health care organization that treats everyone with dignity and, respect and cultural sensitivity to help create an environment in which all can prosper.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.

• Conduct outreach and engage community members in assigned service areas.
• Provide education and information on health topics, including preventive care, chronic disease management, and health lifestyles.
• Assist individuals and families in accessing medical, behavioral, and social support services.
• Help clients navigate healthcare and social service systems.
• Conduct home visits, follow-up calls, and community site visits as needed.
• Document activities, client needs within healthcare and social service systems.
• Provide culturally and linguistically appropriate health education and nurture change behavior.
• Help the client to reduce barriers they may have in arranging transportation, filling out forms, making appointments, translation, or finding childcare.
• Advocate for the client’s needs within healthcare and social service systems .
• Accompany clients to appointments as needed.
• Perform in-person and telephone visits to engage potential ECM clients in service.
• Collaborate with healthcare providers, social services agencies, and community organizations.
• Participate in all UCHC staff meetings and Enhanced Care Management meetings.
• Maintain confidentiality and comply with HIPAA regulations.

• As directed by the clinic manager or ECM Team members, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.

• Adhere to dress code, appearance is neat and clean.
• Maintain current license, registrations and/or certifications.
• Maintain patient confidentiality at all times.
• Demonstrate ability to coach and motivate patients.
• Demonstrated familiarity with the community of interest and an understanding of the lived experiences of underserved populations.
• Report to work on time and as scheduled as attendance and punctuality is necessary.
• Ability to work well with a multidisciplinary team.
• Ability to problem solve and be self-motivated.
• Maintain regulatory requirements, including all state, federal and local regulations.
• Represent the organization in a positive and professional manner at all times.
• Comply with all organizational policies and standards regarding ethical business practices.
• Communicate the mission, ethics and goals of the organization.
• Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.
• Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
• Able to work independently with little or no supervision.
• Ability to conduct behavioral health screenings and understand mental health issues such as depression, anxiety, and stress.
• Competence in identifying behavioral health crises and understanding crisis management protocols.
• Familiarity with mental health resources and community support programs.

• High school diploma, or GED required.
• Associate or bachelor’s degree in health or social services preferred.
• Certificate as a Community Health worker preferred.
• Minimum of 1 year of experience in community outreach, social services, or healthcare preferred.
• Knowledge of local community resources, public health programs, and social services systems.
• Valid driver's license and reliable transportation required, and proof of insurance required.

• Excellent people skills, with an ability to partner with a dynamic leadership team.
• Possess personal qualities of integrity, credibility, and commitment to corporate mission.
• Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
• Maintain current knowledge of policies and procedures as they relate to safe work…