Assistant Maintenance Manager

Job Title Assistant Maintenance Manager Job Description Summary
Job Description

Our

Purpose:

At C&W Services, we believe that Better Never Settles. We are committed to fostering a positive impact globally by empowering extraordinary people to deliver remarkable results. Join our team and make a difference.

C&W Services provides compelling benefits, including:

• A Safety-First Culture

• Dynamic, high-performing environments

• Training, Development, and Advancement Opportunities

• Weekly Pay

• Comprehensive Benefits starting on your first day

Role Overview:

As an Assistant Maintenance Manager (AMM), you will oversee maintenance operations at a single site, ensuring the reliability and performance of engineering assets. This role is critical to fostering a safety-first culture, achieving operational excellence, and supporting team development. Reporting to the Maintenance Manager (MM) or Regional Maintenance Manager (RMM), the AMM plays a key role in maintaining the site's efficiency and contributing to C&W Services' and our client’s shared goals.

Key Responsibilities:
Site-Specific AMM

Safety Leadership

• Champion a safety-first culture by ensuring compliance with safety protocols, including completion of safety training and regular safety audits.

• Oversee safety metrics, such as Safety Leadership Index and Good Catch/Near Miss reporting, and ensure timely incident resolution.

• Proactively address safety concerns, collaborating with Regional Safety Specialists and site leaders to implement corrective actions and achieve safety milestones.

Operational Excellence

• Lead preventive and predictive maintenance programs to ensure equipment reliability and minimize downtime.

• Monitor and achieve key performance indicators (KPIs), including PM/PdM completion rates, high-severity breakdown resolution, and Overall Equipment Effectiveness (OEE).

• Ensure timely completion of work orders and effective tracking of Site Issue Management (SIM) tickets.

Leadership and Team Development

• Supervise and support maintenance technicians, fostering a collaborative and inclusive team environment.

• Conduct regular 1:1 meetings and team huddles to ensure alignment with site objectives and provide coaching on skill development.

• Collaborate with the Maintenance Manager (MM) to identify high-potential employees and create structured development plans.

Collaboration and Client Support

• Act as the on-site point of contact for maintenance-related issues, ensuring alignment between RME and Operations teams.

• Participate in daily site meetings to communicate goals, share updates, and address operational challenges.

• Provide feedback to site leadership and recommend continuous improvements to enhance performance and satisfaction.

Administrative Oversight

• Ensure 100% compliance with required training completion.

• Maintain accurate and timely data in the Computerized Maintenance Management System (CMMS) and ensure alignment with dashboard metrics.

• Support inventory health, warranty claims, and budget compliance to optimize site maintenance operations.

Basic Qualifications:

• Experience:
  
  3+ years in a management role overseeing maintenance teams and multi-site operations, demonstrating strong leadership, safety commitment, and effective communication.

• Technical Knowledge:
  Proficient in preventive/predictive maintenance and repairs on electrical and mechanical equipment, performed to established standards.

• Work Availability:
  Must have the flexibility to work all shifts, including holidays and weekends, as required by operational needs.

Preferred Qualifications:

• Education:
  
  Bachelor’s degree in Industrial Maintenance, Engineering, Management, or related field (preferred) OR 5+ years of relevant management experience.

• Certification in maintenance management or reliability (e.g., CMRP, PMP).

• Expertise with conveyor systems and robotics used in logistics and fulfillment centers.

Physical Demands:

• Ability to lift up to 50 lbs., crouch, kneel, bend, and reach as needed to install, move, or maintain equipment, including the use of aerial lifts or ladders.

• Ability to perform tasks wearing appropriate or required Personal Protective Equipment (PPE), including but not limited to hard hat, face mask, face…