Business Assistant

Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment!

We have a fantastic opportunity for a Business Assistant to join our team at Charnwood Community Mental Health Team. This is an incredibly rewarding role working with a team who support people with mental health issues within the Charnwood area of Leicestershire.

As a Business Assistant you will provide a comprehensive administrative service to the multi-disciplinary team within the community setting. You will be joining a welcoming team who work well together and support each other.

For this role, we are looking for people with great administration experience and strong communication skills with the ability to work on their own and in a team. You’ll need to be highly organised with good planning skills and highly skilled in Microsoft Office. It is a very friendly environment, and we are looking for people who demonstrate our values of Compassion, Trust, Respect and Integrity.

The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths.

We also offer:

• A generous pension contribution and holiday allowance starting at 27 days
• Free onsite parking
• Access to a wide range of additional benefits, such as discounted shopping, recognition schemes and various other packages you can draw from to help support your work-life balance
• Health and Wellbeing Support
• Various Staff Support Networks

* You will need the right to work in the UK as we do not offer sponsorship for this role*

Please note that should you be shortlisted; you will be invited to undertake a pre-interview screening test which will be scored to ensure you meet the minimum requirements for an interview, therefore subject to these results an interview may or may not be offered. Tests and interviews could be held over 2 days.

We are looking for someone who is caring and compassionate and who can develop relationships and communicate effectively within a team. The post-holder will be a key member of the team, providing professional and efficient administrative services. You will need to organise, plan and prioritise your own workload, to be responsive to the changing needs of the service, utilising and maintaining electronic and hard-copy office systems to ensure the smooth-running of the service or team.

The successful candidate will posses excellent IT and audio-typing skills, good written and verbal communication skills, the ability to liaise with service users in a calm and compassionate manner and the ability to work positively and proactively as part of the wider administrative and clinical teams.

As a Business Assistant, you will be required to attend meetings, taking minutes/notes of the meeting, circulating documentation including identifying actions ensuring they are logged, prioritised, and are followed up.

You will be planning and organising training, diary management of appointments and of the multi-disciplinary team and also events which will include co-ordinating travel arrangements and guest speakers.

You will support the processing of complex forensic patient referrals which involves collating information from various internal/external agencies.

You will be ordering goods or services, monitoring progress of orders, checking receipt of goods or services to ensure invoices can be reconciled and dealing with complaints, using your own…